I highly recommend buy from louise as i had purchased a item which did not arrive , after contacting louise she resent the item to which i recieved , on inspection the date on the packaging was the original order which got lost in post through no fault of louise , i offered to send back the new order to which she told me to keep with her compliments , which was very nice her over help and understanding also the product itself was perfect , so thanks again loise for you help .
Reply from: diykea-bitz- Feedback replied to by seller diykea-bitz.- Feedback replied to by seller diykea-bitz.
Thank you for the great feedback
2***7 (912)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you for my items. Delivery was very quick, the packaging very sturdy and fit for purpose. Great quality and price. Above all the service and communication was unparalleled. The seller went above and beyond to help ascertain the particular part I needed and offered to send another if it didn't work. The advice was correct and my furniture restored. The seller followed up to check it was received I then a courteous message thanking me for my order 5 stars
Reply from: diykea-bitz- Feedback replied to by seller diykea-bitz.- Feedback replied to by seller diykea-bitz.
Thank you for the great feedback. Glad I was able to help
h***1 (1)- Feedback left by buyer.
Past 6 months
Verified purchase
The package was taking too long to arrive so I contacted the customer service and Louise was awesome, she sent me a replacement on the same day which arrived 2 days after postage and she was great, very helpful!
The bolts are exactly as described on the listing. Thank you :)
Reply from: diykea-bitz- Feedback replied to by seller diykea-bitz.- Feedback replied to by seller diykea-bitz.
Thank you for the great feedback
o***u (431)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described and of good quality in new condition. Good value for money. Delivery was slow due to the item being dispatched from Germany and not the UK, so one to bear in mind if you need the item quickly. Good communication with the seller - professional and courteous.
Reply from: diykea-bitz- Feedback replied to by seller diykea-bitz.- Feedback replied to by seller diykea-bitz.
Thanks for the great feedback. This was a temporary situation and I do have stock here in the UK to send next day if customers require items quickly.
n***f (2222)- Feedback left by buyer.
Past 6 months
Verified purchase
First class communications and customer service. Speedy shipping, green packaging and items exactly as described. Every recommendation for this seller. Thank you.
Reply from: diykea-bitz- Feedback replied to by seller diykea-bitz.- Feedback replied to by seller diykea-bitz.
Thank you for the great feedback
_***n (221)- Feedback left by buyer.
Past 6 months
Verified purchase
Item is as described but was not shipped from the UK as stated on the listing. My package was sent from Germany and was three days later than expected.
Reply from: diykea-bitz- Feedback replied to by seller diykea-bitz.- Feedback replied to by seller diykea-bitz.