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Dr.Pen Factory

Dr.Pen Factory

25K items sold
941 followers
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About us

Location: ChinaMember since: 06 Apr, 2021Seller: blingt_71

Feedback ratings

Last 12 months

Positive1,932- positive Feedback in last 12 months
Neutral38- neutral Feedback in last 12 months
Negative31- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
4.9
Delivery time
5.0
Communication
5.0

Seller Feedback (4,205)

k***c (698)- Feedback left by buyer.
Past month
Verified purchase
i bought 2 charger, when i received the package there was only one charger in it, i contacted the seller about it, he was very happy to send my the charger, even those it was not his fault that one charger got lost during shipping. very good costumer service, very good response time, it got the second charger delivered to me very fast. Thank you. I would recommend people to buy from this seller 5 Star
e***e (134)- Feedback left by buyer.
Past 6 months
Verified purchase
I incorrectly ordered this item I requested cancellation and was very pleased with the quick response and refund. I have since ordered the correct item which arrived well packaged and on time
9***a (9)- Feedback left by buyer.
Past year
Verified purchase
Product arrived quickly and perfectly packaged, just as advertised. Vendor was communicative, polite and efficient. Perfect online shopping experience. Thank you.
0***- (91)- Feedback left by buyer.
Past 6 months
Verified purchase
Original item sent was not what I expected. After some discussion the seller provided a FULL REFUND of PURCHASE PRICE. I was disappointed to not receive my item but the seller made effort to arrive at a satidfactory outcome. Thank you.
d***o (70)- Feedback left by buyer.
Past 6 months
Verified purchase
The pump arrived in fast time but had an intermittent fault. I contacted the sender and a replacement pump is now on its way to me. The response was very prompt and professional. I can definitely recommend this supplier.
e***0 (18)- Feedback left by buyer.
Past 6 months
Verified purchase
There were several options available, with my order. I may have made an error. I pay a lot of attention to the pictures in the advertisements & apparently, I did not order correctly. The supplier was understanding, I am not able to make use of the item I received hopefully eventually some else in my community may (eventually). The supplier was generous & gave me a refund. Thank-you
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