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eastjincheno

15K items sold
286 followers
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About us

Location: ChinaMember since: 13 Nov, 2018Seller: eastjincheno

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (2,858)

n***z (1224)- Feedback left by buyer.
Past 6 months
Verified purchase
Fantastic seller who automatically upgraded my shipping for me to ensure it arrived on time for Christmas without me even asking! The items were well packaged & a good price for both together. They are really soft & the clothing is removable. Perfect for any fan of Little Nightmares! Seller kept me updated from purchase to delivery & I can’t fault it at all. Highly recommend this seller! Thank you so much!
Reply from: eastjincheno- Feedback replied to by seller eastjincheno.- Feedback replied to by seller eastjincheno.
Your positive feedback made our day! We're so glad you're happy with your purchase. Check back often for new and exciting items. Thanks for being a valued customer!
g***o (398)- Feedback left by buyer.
Past year
Verified purchase
Ordered 4 of these on a buy 2, get 2 free offer. They only sent 3 and refused to send the 4th. They wouldn't let me return them for a full refund so that I could purchase them elsewhere. After all that they offered me 30% refund off the price I paid, but the refund I got was £1.19 short on what they said. They're not willing to do anything to help. What I paid for and what I ordered is what I expect! Really disappointed by this seller and will definitely be avoiding. Wish I read the reviews!
Reply from: eastjincheno- Feedback replied to by seller eastjincheno.- Feedback replied to by seller eastjincheno.
We are sorry for the issues you faced. We appreciate your honest feedback and will use it to enhance our store and service for all customers.
_***8 (207)- Feedback left by buyer.
Past 6 months
Verified purchase
Item delivered on time and as described. An excellent price, too. Birthday present for my squishmallow-mad niece's 8th birthday. She asked for a Halloween one and absolutely loves this! I am a very happy auntie. Terrific service. Am happy to recommend seller. Thank you very much.
Reply from: eastjincheno- Feedback replied to by seller eastjincheno.- Feedback replied to by seller eastjincheno.
Your wonderful feedback means the world to us! We're always here to help you find the perfect item. Please visit us again soon for more great deals. Happy shopping!
n***l (745)- Feedback left by buyer.
Past 6 months
Verified purchase
Great delivery, excellent price and top quality! Seller has amazing communication and updated me about possible delays before I knew they would even occur
Reply from: eastjincheno- Feedback replied to by seller eastjincheno.- Feedback replied to by seller eastjincheno.
Thank you for your wonderful feedback! We're dedicated to providing the best service possible. Come back soon to explore more exciting items in our store.
r***o (0)- Feedback left by buyer.
Past 6 months
Verified purchase
This seller was lovely and my totoro plush arrived the day that I was told was the estimated arrival. I was given tracking updates and it arrived in perfect condition. Thank you so much for helping me, my girlfriend loved her gift.
Reply from: eastjincheno- Feedback replied to by seller eastjincheno.- Feedback replied to by seller eastjincheno.
Thank you for sharing your positive experience! We're glad we could meet your expectations. Our store is always updated with new items, so come back soon!
6***a (4)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered the Black and White Kuromi and received something completely different. Contacted the seller asking for a refund and they replied saying they would give a discount instead for my "next order" and only 10% refund. Don't buy from this seller, really disappointed as I was excited about getting this as a gift and when this arrived I was so upset.
Reply from: eastjincheno- Feedback replied to by seller eastjincheno.- Feedback replied to by seller eastjincheno.
We are sorry for the issues you faced. We appreciate your honest feedback and will use it to enhance our store and service for all customers.