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emmas_emporium_2011

emmas_emporium_2011

28K items sold
353 followers
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About us

I provide my customers with quality items like DVDs, Books, Magazines, Calendars encourage my customers to write a small feedback on their experience with me on receiving their item(s)
I am a small business seller and due to the fact I am increasingly up against private sellers trading on ebay more and more I really understand the importance of quality Customer Service. I encourage my customers to contact me first if in the unlikely event there is a problem and not to raise the issue with ebay. I am here for my Customers from start to finish, always.
I aim to dispatch all items the same day as payment received/next day 1st class, and by airmail (Mainland Europe and the Rest of the World).
I encourage/support COMBINED item shipping and ALWAYS partial refund combined shipping savings when customers buy several items individually. I always use top quality couriers eg. UPS, FEDEX for international shipping and aim to have delivered fully tracked within days! EMMA
Location: United KingdomMember since: 31 May, 2003Seller: emmas_emporium_2011

Business details

Business name: Emma's Emporium 2011First name: EmmaSurname: SurmanAddress: 9 Henfield Close, BN12 6BE Worthing, Goring-By-Sea, United KingdomEmail: emmalouisesurman@talktalk.net

Feedback ratings

Last 12 months

Positive548- positive Feedback in last 12 months
Neutral3- neutral Feedback in last 12 months
Negative3- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
5.0
Reasonable postage cost
4.8
Delivery time
4.9
Communication
4.9

Seller Feedback (14,795)

r***e (1235)- Feedback left by buyer.
Past month
Verified purchase
EXCELLENT SELLER !!!! Most happy to buy from again. Like before, WELL packed. FAST shipping. GREAT communication. BIG THANKS !!!!!
4***b (181)- Feedback left by buyer.
Past month
Verified purchase
very fast delivery, well packaged, great service, a pleasure to do business with.
y***e (7542)- Feedback left by buyer.
Past 6 months
Verified purchase
Item not in initial package delivery but seller worked diligently to resolve the issue ... which she did. Awesome seller and product!!
i***a (223)- Feedback left by buyer.
Past month
Verified purchase
Emma is 1st rate seller; issue was out of stock, but thanks to Emma it’s arrived A+++, highly rated , if you need any issues for this build Emma is the one ,would have no worries ordering back issues
i***i (153)- Feedback left by buyer.
Past month
Verified purchase
The book is in great condition and I can't wait to read it. Communication from the seller was very good and kept me up to date on the process. Very happy with seller.
e***5 (3903)- Feedback left by buyer.
Past 6 months
Verified purchase
Brand new items! Great seller communication! Quick shipping! Combined mailing rate!
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