We are professional eBay sellers. We specialize in electric bicycles and electric bicycle accessories. All of our items come with a lifetime warranty. This means if there is a problem with the item, we will send a replacement to replace it. Most will be solved. Finally, if the problem still cannot be solved, we will send a prepaid label to return the new set or give you a full refund. In addition, we have multiple warehouses in the United States (California, Texas, New York,) the United Kingdom, the European Union, all items will be shipped within 1-3 working days after payment is received, and will take 2- Arrives in your hands in 5 days. Please give us a chance and we will return a miracle to you!
Product came in on time, although EBay sent me two emails telling me my scooter was delayed in shipping. I was not happy about that, I contacted the seller they responded quickly to let me know that my scooter was not delayed in shipping. Box was damaged and mirror was cracked, however that was not on the seller, I watched the FedEx driver drop my package from the back of his truck in my driveway. I did not contact the seller for a replacement mirror, it's not that big of a deal for me.
o***o (569)- Feedback left by buyer.
Past 6 months
Verified purchase
Great deliver service and excellent communication from the seller. Bike very well packaged and relatively easy to assemble, looks a good design and very well built.
A pannier was sent separately as a free gift, this arrived a day earlier than the bike and an email arrived saying the bike had been delivered, this information was worrying to say the least.
Fortunately the bike did arrive on the confirmed day and on time.
d***e (865)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described! Now, that an auto is not absolutely necessary this e-scooter will fit my lifestyle just fine. It's a "real dandy" and features everything that allows me to feel 100% confident and satisfied with purchase. After some serious research, as I am a first time "scooter-er" THE SELLER MADE ME AN OFFER THAT I ABSOLUTELY COULD NOT REFUSE!!! PACKAGING, SHIPPING, UPDATES AND DELIVERY...FIRST CLASS ALL THE WAY!!! Thank You Engwe-Bikes-Official-6
e***e (221)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described and posted very quickly. Excellent packaging and communication from the seller. This is a very practical, high quality rack bag. If you have an Engwe e bike (or any other for that matter), please don't hesitate to purchase one of these lovely bags. Thank you very much.
7***i (159)- Feedback left by buyer.
Past 6 months
Verified purchase
my bag is excellent delivery did take awhile partly my fault as my ebay account had wrong address on it ....But communication from seller is awfully slow plus when they did change the address they left the original postcode on the label so post office got confused .That being said I would still buy from the seller again as the product and price where excellent and they sent a free pump as a gift just for buying from them ..
4***y (708)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent quality of products Excellent value for money excellent appearance excellent quickly delivered Excellent condition of packaging Excellent communication from courier