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Northwest Props and Prints

Northwest Props and Prints

2.0K items sold
181 followers
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About us

Thank you for visiting our store

Everything we advertise is made by us at our workshop.
We use all the latest machinery to design, create and manufacture
your orders, from large format solvent printers to commercial CNC
cutters and engravers.

We never outsource any part of your order, everything we do
is done inhouse and in turn this is how we guarantee quality and
competitive prices.

We hope you enjoy your order as much as we enjoy making them.


So how did it all begin?
I have been in the Wedding and events business for over 25 years
and carry a strong passion for everything I design and manufacture.

If you have something in mind that I do not list,
please get in touch as I always love new and exciting projects.
Location: United KingdomMember since: 14 May, 2021Seller: northwestpropsandprints

Business details

Business name: NW props and printsAddress: 5 The boxworks, Heysham Road, Bootle, Liverpool, Merseyside, United Kingdom L30 6URCRN: 14760767

Feedback ratings

Last 12 months

Positive65- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative3- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
4.9
Delivery time
4.7
Communication
4.8

Seller Feedback (339)

  • 9***c (11)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Asked about specific fonts , was replied to very quickly my order came within a few days, very well packaged , very pleased ,have found a great new supplier
  • a***r (708)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Amazing service. Sent message and asked how quickly delivery was was sent the same day and arrived the next day. Good quality exactly as described
  • 1***h (134)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The mug is good quality. The postage costs are high and the mug is not packaged that well which I pointed it out to the seller but there response was we post over 500 of these a month. I was only trying to be helpful explaining they need more packaging as it was a miracle that mine was not broken! I know they cannot control how it’s handled in the post but extra packaging would help!
    Reply from: northwestpropsandprints- Feedback replied to by seller northwestpropsandprints.- Feedback replied to by seller northwestpropsandprints.
    Your feedback is appreciated, however with regards to the postage cost of £3.60, of this £3.25 is charged by royal mail, 25p covers the packaging and 10p is taken by Ebay. All our mugs are sent in a white smash proof box which is then wrapped in bubble wrap and then placed in a double wall thick brown box.
  • l***u (470)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Amazing!!!. I ordered a 3 & 0 for a 30th. I messaged Thursday night asking if their was any way I could get them for the Wednesday and got a prompt response. They arrived on the Tuesday; 1 day before I needed and 4 days before the estimated delivery time. This gave me extra time to get them painted and lights attached. They are a dream to paint. So smooth easy. Brilliant communication and quality product. I will be ordering again.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent service, speedy dispatch and packed very well, thank you
  • n***u (2793)- Feedback left by buyer.
    Past month
    Verified purchase
    Item not received, contacted seller to inform them that my personalised cup has not arrived. No acknowledgement from this seller. Case was opened and got a refund. I understand things get lost in transit but what I fail to understand is the lack of customer service when these issues are reported to sellers and no response is just unacceptable. Poor customer service.
    Reply from: northwestpropsandprints- Feedback replied to by seller northwestpropsandprints.- Feedback replied to by seller northwestpropsandprints.
    Seller contacted during our holiday period, did not wait for our reply even though they received our automated holiday message - A FULL REFUND WAS GIVEN as we were on a family holiday.
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