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excellent-new

4.3K items sold
478 followers
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About us

Location: ChinaMember since: 05 Jul, 2022Seller: excellent-new

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
5.0
Communication
4.8

Seller Feedback (915)

u***u (231)- Feedback left by buyer.
Past 6 months
Verified purchase
Firstly. I love the shoes , exactly as described , very comfy and great value. Seller sent messages and thanked me for my custom I have given a positive feedback , but delivery took 3 weeks and 6 days . So thank you . But don’t order if you are in a hurry.
Reply from: excellent-new- Feedback replied to by seller excellent-new.- Feedback replied to by seller excellent-new.
Dear friend, Hello, I am very happy to serve you. Our shoes will be shipped in about 1 day after placing an order. According to the purchases of other UK buyer friends in the past, it will be delivered within 7 working days after shipment, but remote areas need more Time. If you have any questions, please feel free to contact us. We will provide you with high-quality services and wish you a happy life.
e***r (582)- Feedback left by buyer.
Past 6 months
Verified purchase
Trainers arrived as described. Sizing is a little “snug “, but nevertheless, a smart pair of reasonably priced trainers. Communication good, but a little OTT. Not used to being wished ‘a happy and wonderful life’. Over friendliness for a £25 purchase is a little off putting to me.
s***t (1068)- Feedback left by buyer.
Past month
Verified purchase
quick shipping, exactly as described - great seller
Reply from: excellent-new- Feedback replied to by seller excellent-new.- Feedback replied to by seller excellent-new.
Dear friend, thank you very much for your love of our products,we have a variety of items in our store, and there are discounts, if you need, you can buy again, wish you a happy life.
.***e (173)- Feedback left by buyer.
Past 6 months
Verified purchase
Good quality trainers but didn't arrive on time. Communication with the seller was good.
Reply from: excellent-new- Feedback replied to by seller excellent-new.- Feedback replied to by seller excellent-new.
Dear friend, thank you very much for your love of our products,we have a variety of items in our store, and there are discounts, if you need, you can buy again, wish you a happy life.
e***e (2241)- Feedback left by buyer.
Past month
Verified purchase
Paid for walking sandals and received a pair of socks! Despite returning the socks and sending several messages to the seller no refund was made. Unfortunately eBay tracking of the returned item didn’t work but the socks were definitely returned and almost certainly received but no refund. This is tantamount to robbery! I will not buy from this seller again. Potential buyers beware!
Reply from: excellent-new- Feedback replied to by seller excellent-new.- Feedback replied to by seller excellent-new.
Dear friend, we are all shipped according to the order, and we have also explained the situation to you, please check your order, thank you. We also inform you that we will refund you when we receive your returned item, please rest assured and have a great day.
j***1 (55)- Feedback left by buyer.
Past 6 months
Verified purchase
Delivery took 2 weeks. I assume seller was from an international location? Packaged well and delivered within seller dates.
Reply from: excellent-new- Feedback replied to by seller excellent-new.- Feedback replied to by seller excellent-new.
Dear friends, We are glad to serve you, thank you very much for your love of our products, you can contact us if you have any needs, we have a lot of goods, we will always provide you with quality service and quality products, I wish you a happy life.Happy New Year!