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Royal House Antiques

5.4K items sold
4.7K followers
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About us

I sell all levels of antique and contemporary furniture for every room of the home, shop or office, prices range from £50 to £100,000+
Location: United KingdomMember since: 23 Sep, 2011Seller: royal-house-antiques

Business details

Business name: Veda Furnishings LTDFirst name: JAMESSurname: THORPEAddress: UNIT 4 HAYBOURN OLD, RH20 1DE Pulborough, United KingdomEmail: james-thorpe-2010@hotmail.co.ukVAT number: GB 384181288

Detailed seller ratings

Average for the last 12 months

Accurate description
5.0
Reasonable postage cost
4.8
Delivery time
4.9
Communication
4.8

Seller Feedback (2,245)

n***c (341)- Feedback left by buyer.
Past year
Verified purchase
Great communication and description of the item. The table was very carefully packed and arrived in perfect condition. Very beautiful antique table, sturdy with great patina and condition. The shipper kept in close contact with me to make sure that it got through the customs and shipping process. Very much appreciated. Fantastic seller
a***n (192)- Feedback left by buyer.
Past 6 months
Verified purchase
Beautifully restored chair, delivered promptly and packaged with the utmost care. A smooth transaction with good seller communication, and I am very pleased with this purchase. Thank you!
g***s (357)- Feedback left by buyer.
Past 6 months
Verified purchase
Brilliant service, great communication, very well organised delivery, items exactly as described, will look for more items, thanks for the great service!!
i***t (529)- Feedback left by buyer.
Past 6 months
Verified purchase
Furniture had excellent colour and finish.Well wrapped.Courier telephoned with 6 hours notice and was smart and active about delivery and placement. It arrived sooner than expected- advance notice of this would have been helpful.I was informed of the despatch,but it was not made clear that it would be a single day journey over a long distance.
r***n (368)- Feedback left by buyer.
Past 6 months
Verified purchase
AS described and better in person. Very helpful and great shipping. Was packed perfectly and arrived in perfect condition. I'll be back!!!
e***a (183)- Feedback left by buyer.
Past 6 months
Verified purchase
On 9 Mar I paid for a set of George Smith cushions. 2 days later they abruptly cancelled the sale claiming "an issue" with my address. Untrue. So I emailed the seller. This time their excuse was the item had sold back in Nov and was "accidentally" relisted. This despite the fact that we had gone through several "best offers" before settling on a price and the seller had an active listing for these on 1stDibs. I questioned them again - no reply. Dubious seller behavior. No customer skills. BEWARE
Reply from: royal-house-antiques- Feedback replied to by seller royal-house-antiques.- Feedback replied to by seller royal-house-antiques.
This item was relisted by mistake and as explained to you, it had already sold, leaving negative feedback for something that is out of stock is exceptionally poor form, it happens from time to time, it is the nature of selling on multiple platforms