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EX OUTLET STORE

525 items sold
44 followers
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About us

Welcome to EX OUTLET STORE LTD. We are a family run business with a passion to deliver our customers their desired products at unbeatable prices! We stock hundreds of items including fashion, homeware, electric appliances, cosmetics and more. Please take a look at our current listings and you will definitely find something for yourself. We aim to deliver not only a great customer experience but we also make sure our products are always matching their description. Some of items we stock can be new, with defects or used which will always be described next to each individual listing. There might be items which come without original packaging and those will be securely send bubble wrapped and in correct packaging to ensure safe delivery. We aim to send our parcels within 1 working day. If there are any issues or delays, our customers will be immediately notified . In case of any returns, we ask for the items to be send back within 30 day period of receiving in the same condition.
Location: United KingdomMember since: 28 Nov, 2018Seller: exoutletstore

Business details

Business name: EX OUTLET STORE LTDFirst name: EX OUTLETSurname: STOREAddress: Apartment 4, CW5 6YH Nantwich, United KingdomEmail: sales@ex-outletstore.com

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage cost
4.8
Delivery time
5.0
Communication
5.0

Seller Feedback (157)

m***a (1149)- Feedback left by buyer.
Past 6 months
Verified purchase
Badly dented in places that would not easily get dented during delivery.The one cup kettle was very wet inside too, when taken out of a well wrapped but squashed box considering the item was supposed to be Brand New this item definitely Not..contacted C/S who instantly dismissed my complaint..but later agreed to partially refund me VERY VERY DISAPPOINTED WITH THIS COMPANY.
Reply from: exoutletstore- Feedback replied to by seller exoutletstore.- Feedback replied to by seller exoutletstore.
Hi, thank you for your positive feedback. We followed the right procedure of making sure the item was correctly wrapped and covered in protective packaging prior to despatch. We don't have control if item get damage during delivery. As you reported issue to us we have offered full refund but you were not happy to send the item back to us so we have offered a substantial partial refund on this occasion. Now, after all this time you have left us with a negative reviews in a positive comment?
x***t (491)- Feedback left by buyer.
Past 6 months
Verified purchase
Item exactly as described, good packaging fast dispatch - easy eBay transaction as it should be. Recommended Seller - thank you!
i***u (125)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller communication, quick delivery. Item was as described, excellent customer service. I highly recommend this seller.
i***u (125)- Feedback left by buyer.
Past 6 months
Verified purchase
Purchased second time and everything was great again , very good seller, item as described, well packed.
g***m (665)- Feedback left by buyer.
Past 6 months
Verified purchase
Good seller. Arrived promptly, unfortunately, two of the glasses arrived broken- even though the seller had packed securely. Seller gave a partial refund to cover. Would buy from again and would recommend. 5 🌟
r***j (900)- Feedback left by buyer.
Past year
Verified purchase
The seller was very helpful and kept me informed of progress. Cubby bear is adorable and is a gift for my little granddaughter but I would love to keep him for myself ! I highly recommend this seller Bear is in fantastic condition and arrived bubble wrapped , inside a box and has been very well cared for . I can’t wait to see my granddaughters reaction when she opens up her 1st birthday present. Many thanks 🙏