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About us
FDC is a family owned and operated business, specializing in a wide selection of craft supplies, dollhouse miniatures, artificial florals and primitive decor. We ship worldwide!
The story began in 1985, when Shari Doggett officially launched Factory Direct Craft Supply, Inc. Before it was the company it is today, she was busy buying placemats, napkins, chair mats, and lace from a Kentucky distributor and selling them at area flea markets.
Still run by Shari and her family, FDC maintains a personable feel that customers have come to appreciate. In fact, every single order that is sent from the Ohio warehouse has a handwritten "thank you" included. "We value our customers, and we continue to go the extra mile to ensure their 100% satisfaction."
These days, the whole family is involved in the business. While the kids & their spouses run the day-to-day business operations, Shari and her husband meet suppliers across the globe to provide the unique selection we offer our customers.
The story began in 1985, when Shari Doggett officially launched Factory Direct Craft Supply, Inc. Before it was the company it is today, she was busy buying placemats, napkins, chair mats, and lace from a Kentucky distributor and selling them at area flea markets.
Still run by Shari and her family, FDC maintains a personable feel that customers have come to appreciate. In fact, every single order that is sent from the Ohio warehouse has a handwritten "thank you" included. "We value our customers, and we continue to go the extra mile to ensure their 100% satisfaction."
These days, the whole family is involved in the business. While the kids & their spouses run the day-to-day business operations, Shari and her husband meet suppliers across the globe to provide the unique selection we offer our customers.
Seller Feedback (6,332)
- h***y (74)- Feedback left by buyer.Past monthVerified purchase2nd time purchase from store. Always as pictured great price,and shipping. Will definitely purchase from seller again.
- 4***9 (473)- Feedback left by buyer.Past yearVerified purchaseThis may seem backwards, but I am leaving a VERY positive rating after I received the wrong item. I contacted them, they asked a couple of follow-ups (nothing unreasonable or difficult), immediately dispatched the correct item, and did everything I could have requested fixing my problem. Getting it right 100% of the time is impossible. Its how they solve the anomalies that show you a company's real commitment to customer service. Thank you guys! I'll be back.Reply from: factorydirectcraft- Feedback replied to by seller factorydirectcraft.- Feedback replied to by seller factorydirectcraft.Thank you for your kind comment, we truly appreciate it & look forward to working with you more in the future!
- l***b (891)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent eBay sellers! Item arrived packaged well, in excellent condition, and a great value. Thank you so much for everything
- s***e (1604)- Feedback left by buyer.Past 6 monthsVerified purchaseItem as described and arrived on time! Great Communication! Highly Recommend!! Would definitely buy from seller again!
- e***d (553)- Feedback left by buyer.Past 6 monthsVerified purchaseAs described. Super fast shipping. Packed well. A+++++ seller.
- 7***s (21)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent communication. Arrived as described. Great company to work with.