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Factory Direct Jewelry

Factory Direct Jewelry

51K items sold
5.1K followers
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About us

Factory Direct Jewelry is a third generation jewelry manufacturing company. With over 100 years of experience in the jewelry business, we have manufactured quality jewelry on three continents around the world, most recently expanding to Los Angeles in 1985.
Location: United StatesMember since: 11 Oct, 2010Seller: factorydirectjewelryusa

Feedback ratings

Last 12 months

Positive1,025- positive Feedback in last 12 months
Neutral32- neutral Feedback in last 12 months
Negative13- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.8
Delivery time
5.0
Communication
5.0

Seller Feedback (16,280)

  • f***f (9)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great communication from the vendor. Excellent value by having free postage. Item is excellent quality; as described and arrived securely packaged. Like new condition. Will definitely use this vendor again.
    Reply from: factorydirectjewelryusa- Feedback replied to by seller factorydirectjewelryusa.- Feedback replied to by seller factorydirectjewelryusa.
    We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry! 😊
  • s***l (306)- Feedback left by buyer.
    Past month
    Verified purchase
    Super fast shipping, as described well packaged, and was a great value... overall top-notch seller!!
    Reply from: factorydirectjewelryusa- Feedback replied to by seller factorydirectjewelryusa.- Feedback replied to by seller factorydirectjewelryusa.
    We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry! 😊
  • r***h (4077)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Beautiful-As pictured, fast shipper, well-packed, good communication thanks
  • l***k (1419)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Positive rating because they refunded right away with no questions. Item looks nothing like pictures. I was so bummed.
    Reply from: factorydirectjewelryusa- Feedback replied to by seller factorydirectjewelryusa.- Feedback replied to by seller factorydirectjewelryusa.
    We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback.
  • t***h (338)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Love this pendant. It looks just like my Pom. The seller is exceptional. I asked if they could add a larger bail to accommodate a thicker chain, and they did at no extra charge! Great communication and fast shipping via FedEx.
    Reply from: factorydirectjewelryusa- Feedback replied to by seller factorydirectjewelryusa.- Feedback replied to by seller factorydirectjewelryusa.
    We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry! 😊
  • m***m (324)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very fast shipping, exactly as described. This will be a beautiful gift for my son. Very high quality and a great value for the price. Arrived packaged perfectly and in superb condition.
    Reply from: factorydirectjewelryusa- Feedback replied to by seller factorydirectjewelryusa.- Feedback replied to by seller factorydirectjewelryusa.
    We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry! 😊
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