Item was not as picutred.The item pictured had one piece of string down the middle,with both wooden pieces attached.I received a bit of string with the bottom bit on it separate.I asked for a partial refund,but did not receieve one.Which would be a reasonable thing to give me.Not sure why the seller did not know the condition of the item before it was sent to me,as they must have packaged it up like that.
Reply from: ditmal-ham- Feedback replied to by seller ditmal-ham.- Feedback replied to by seller ditmal-ham.
When we received your message we asked you to send a photograph of the damaged windchime. As you asked for a partial refund for for your inconvenience we thought that it was something you were able to correct. You sent the photograph today and we asked you if you could knot it together, which you said no As you were unable to do this we asked you to return it for either a replacement or refund. We would not offer a partial refund without seeing the photographs
9***n (708)- Feedback left by buyer.
Past month
Verified purchase
Well wrapped parcel arrived really quickly. Fans just as described. Excellent service by seller. Would use again. Thanks.
e***s (715)- Feedback left by buyer.
Past month
Verified purchase
Delighted with this item, thank you so much.
A very helpful seller who switched to Royal Mail for me as I never use Evri. Excellent packaging and fast despatch.
Super service, would recommend.
0***a (327)- Feedback left by buyer.
Past 6 months
Verified purchase
Absolutely beautiful product exactly as described. Well packaged and promptly dispatched. Highly recommended seller.
-***a (1420)- Feedback left by buyer.
Past month
Verified purchase
Fast delivery, well packaged, as advertised *****
d***0 (1015)- Feedback left by buyer.
Past 6 months
Verified purchase
Delighted with both item & service from this seller. Item arrived well packaged, in excellent condition & the colour matches perfectly with the colour scheme in my kitchen. Good value for the price. Highly recommended/ would use again