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    Garden Storage

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    About us

    The great British garden is our home. For over 50 years we've been the nation's leading manufacturer and distributor of high quality wooden garden products. With sheds, summerhouses, fencing, decking and decorative structures - you'll find our products here.

    We're proud to be a British company using sustainable, British timber. With excellent customer service at the heart of our company and an industry leading distribution service, our products are available for delivery to homes across the UK.

    To ensure that your products look good and last, they are professionally treated. Dip Treated products come with a 10 year Anti-Rot guarantee, Premium Pressure Treated products come with wither a 15 year or 25 year Anti-Rot guarantee, giving you the confidence that they're built to last.
    Location: United KingdomMember since: 05 Nov, 2020Seller: forestgarden1

    Business details

    Business name: Forest Garden LtdFirst name: ForestSurname: GardenAddress: Unit 288, Hartlebury Trading Estate, Kidderminster, Hartlebury, Worcestershire, United Kingdom DY10 4JBPhone number: +44 7871755575Email: homedeliveryqueries@forestgarden.co.ukCRN: 01771349

    Detailed seller ratings

    Average for the last 12 months
    Accurate description
    4.7
    Reasonable postage cost
    5.0
    Delivery time
    4.7
    Communication
    4.7

    Seller Feedback (3,480)

    • e***0 (453)- Feedback left by buyer.
      Past month
      Verified purchase
      Good quality item, great value with discount coupon applied. Delivery was generally as advised in description, my only negative is communication was poor, as the item just arrived one morning with no prior warning, I’m glad I was about to receive the delivery. On checking the items, fixings for the table were found to be missing, however a quick call to Forest and the missing parts were posted out. Overall a good experience, and the set looks great in the garden. Thanks. A+++
    • _***k (644)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Great product/value. There was a problem as the garden arch was damaged in transit and wasn't delivered. I contacted Forest Garden and they were brilliant and arranged a new delivery time. I've said the arch arrived on time because it did, second time around! I am very peased with the arch. It is well made and sturdy and looks very nice. Highly recommended seller (the delay was nothing to do with Forest Garden).
    • t***o (313)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      The add said, delivery mid June, so it only arrived a month early :-) and in the time slot given. The delivery person was great and placed it where requested. No fuss or hassle. Thanks all for an efficient, fast and courteous service. Very pleased.
    • _***_ (1744)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      PERFECT.. item as described ..VERY well packaged ,super quick delivery and good communication A1+ seller is a credit to Ebay
    • r***y (1825)- Feedback left by buyer.
      Past month
      Verified purchase
      Great Price - good communications on delivery - as knew long lead - as described - as per tin
    • e***o- Feedback left by buyer.
      Past month
      Verified purchase
      Wrong gate arrived. No dispatch notification & no tracking so no idea when it would arrive. Wrong gate was left at side of house. Driver did not knock on door so I was denied the chance to refuse delivery. Very difficult to return, was given return label for an item up to only 2kg so not possible to return a 20kg gate. Seller dragged out return & made me wait for 11 days until collection. Gate in bad condition too, wood warped and split, I would have returned it anyway. Poor comms. AVOID SELLER
      Reply from: forestgarden1- Feedback replied to by seller forestgarden1.- Feedback replied to by seller forestgarden1.
      Good afternoon, Thank you for your valued feedback, we will certainly pass onto the relevant departments, and we apologise to any inconvenience caused, Kind regards. The Forest Garden Team

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