Location: United KingdomMember since: 06 Sep, 2014Seller: fs_pro_traders
Business details
Business name: FS PRO TRADERSFirst name: FaisalSurname: KhadimAddress: Unit 7 Nelson Business Centre, Nelson Street, Denton, Manchester, Greater Manchester, United Kingdom M34 3ETPhone number: +44 7453283165Email: say_fire@hotmail.comCRN: 11364071
Originally I had received the wrong tablet cover! The Seller was most apologetic and agreed to send the correct one straight away. I received it today. As promised he included a mailing envelope with return address labe and pre-paid Royal Mail postage. I am able to return the other one at no cost to myself. I am delighted with my new cover. It is well made and offered at a very fair price. It fits my 2019 vintage Samsung tablet perfectly. An A+ for excellent communication and customer service!
d***d (699)- Feedback left by buyer.
Past 6 months
Verified purchase
I was originally sent the wrong case but after contacting the seller it was immediately replaced with the correct one which is perfect. A post prepaid bag was supplied to return the wrong one. The service was excellent and I would recommend this seller.
n***t (617)- Feedback left by buyer.
Past 6 months
Verified purchase
Good item which works well. The item took a long time to finally arrive. This was probably due to delays caused by wintery
weather. Seller initially refunded the payment but when it arrived I repaid the seller.
On the negative side, when it didn’t arrive I ordered another from an alternative seller which cost only £2.25 as opposed to £3.95. It was exactly the same. Both had free postage.
The seller was easy to deal with though and was willing to refund without me having to persist.
l***e (42)- Feedback left by buyer.
Past 6 months
Verified purchase
good seller, wrong case (same clear but different stock) sent and seller was very helpful and made me happy to revise my feedback. seller made sure I was 100% happy with the outcome! very good at dealing with issues that have occurred.
A*******
s***t (5329)- Feedback left by buyer.
Past 6 months
Verified purchase
Very good transaction and Customer experience 5*. Item as described and works fine. Item was well packed in original packaging and received within the scheduled time. Just an added note, I hope this charger lasts longer than the previous one; albeit from a different Seller.
Follow-up from: s***t- Feedback followed up on by buyer.- Feedback followed up on by buyer.
Sadly item packed up after only 5 charges...must be a bad one, so Seller is arranging to send a replacement. Hopefully replacement will last for a reasonable period of time. But yes, good, friendly communication with Seller and hopefully replacemnt item will be with me very soon as promised.
2***r (316)- Feedback left by buyer.
Past 6 months
Verified purchase
Was sent a different colour strap due to supply issues and arranged to return it. Trader dealt with everything very promptly and professionally and was excellent to deal with.