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furniturebz04

9.5K items sold
403 followers
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Location: ChinaMember since: 11 Sep, 2020Seller: furniturebz04

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (1,530)

i***6 (97)- Feedback left by buyer.
Past year
Verified purchase
We ordered 2 sets of 2 chairs. The first box was fine, but the second box had 4 identical legs instead of 2 pairs of legs. I messaged the seller, sending photos and they responded very quickly, verifying that the box must have been packed incorrectly with all the same legs. The seller immediately offered to replace the items & the replacements were delivered within 48 hours. Top notch customer service, matched with excellent comm's throughout. Thank you, we are very pleased with our purchase.
m***l (260)- Feedback left by buyer.
Past 6 months
Verified purchase
Items as described. Good communication from the seller. Delivery was going to be late but seller sorted it out and the items came the next day. Really happy with the service. A+
1***0 (6)- Feedback left by buyer.
Past 6 months
Verified purchase
Super quick delivery. Excellent price and communication. Excellent service 5*****
8***b (34)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived safely and securely, courier very polite and left package inside my flat when asked to do so. Very happy with my experience and would certainly recommend this seller.
c***s (300)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent service! Parcel was damaged in transit, messaged seller and they immediately sent out a replacement. Thank you!
n***o (240)- Feedback left by buyer.
Past 6 months
Verified purchase
Very fast postage..and free..packaged well ..good communication and a very good finish on actual item..looks great when fitted.. instructions a bit basic but goes together well..will definitely be getting more ..Axxxxx