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WOW factor by Garden Aquarium

Garden Aquarium ponds with windows

WOW factor by Garden Aquarium

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About us

Garden Aquarium design and craft a unique range of patented raised garden ponds and accessories, providing a low maintenance pond and water feature for your garden.

Our expertise, product knowledge and exceptional customer service has been developed over a number of years and today we are a trusted supplier of ponds and accessories throughout the US and Europe.

We ensure that all our materials are manufactured to the highest specifications whilst maintaining the lowest possible impact on the environment.

All our ponds are made from Forest Stewardship Council (FSC) Accredited wood and are treated to ensure long lasting durability.

Every Garden Aquarium pond includes a box welded liner, using quintuple welding technology, providing added strength and quality.
Location: United KingdomMember since: 22 Jan, 2004Seller: gardenaquarium

Business details

Business name: Garden Aquarium LimitedAddress: Ger y Gamlas, 5B New Street, Swansea, Godrergraig, Neath Port Talbot, United Kingdom SA9 2DBPhone number: +44 7825771826Email: shop@gardenaquarium.co.ukVAT number: GB 334906594CRN: 10298086

Shop policies

Postage
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Detailed seller ratings

Average for the last 12 months
Accurate description
4.6
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (438)

  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived OK 2 parcels + third 4 days later from Fed x Amazing product well made .
  • t***t (1081)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Many thanks for a fast easy transaction
  • h***u (963)- Feedback left by buyer.
    Past year
    Verified purchase
    Received today nice pond recommend seller fast delivery
  • l***p (0)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Très bon échange avec le vendeur qui a su me rassurer pour commander. Malgré les explications et la transmission de tva faite par eBay directement, le livreur a demandé de payer les frais de douane tva. Après de longues discussions il nous a laisser le colis. montage plutôt simple mais pas de peinture à certains endroit (obliger d’aller en faire refaire avec la bonne teinte pour repeindre le bassin (dommage à plus de 1000€) J’attends la mise en eau pour corriger l’avis
    Follow-up from: l***p- Feedback followed up on by buyer.- Feedback followed up on by buyer.
    Facture complémentaire de TVA à régler à UPS. Donc TVA payée 2 fois. Attention !!! Même Ebay demande à régler la facture à UPS. Pour ensuite nous rembourser. Donc ça vous fait un trou de trésorerie pendant au moins 2 semaines, le temps de recevoir la facture UPS acquitée, la transmettre à Ebay, puis se faire rembourser. On ne demande pas tant de problème et de temps passé quand on achète un produit. Je suis furieux et regrète cet achat tant c'est compliqué.... et CHER
  • o***0 (3)- Feedback left by buyer.
    Past year
    Verified purchase
    Excellent seller, product arrived well packed in two days
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Absolutely love it good quality & looks very smart.had problem with 1 part but they responded & rectified issue straight away .a1++++

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