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Gemen Service Lab - Delaware USA

Gemen Service Lab - Delaware USA

3.4K items sold
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Gemen Service Lab - Delaware USA
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About us

Gemen Service Lab, Located at Naamans Road Business Park, Claymont, Delaware USA , service and maintain analytical and bioprocess instrumentation with a focus on Bio-Rad, Applied Biosystem, Thermo, Eppendorf, BioTek, Roche, equipment and more. Contact us by Phone: 302-487-5381, and email: info@gemenlab.com

All items are covered by Gemen Service Lab standard 30-day warranty.

Customers may return an Item for repair, replacement, or refund within 30 days of the purchase date if the Item fails to operate due to hardware malfunction. We cannot be responsible for malfunctions caused by user operation of software installed by customer post sale. Included batteries of any kind, including laptop batteries, are not covered by this warranty, but may be returned for proper reuse or recycling with equipment that is returned for the above-mentioned reasons. Customer will pay the return fee.
Location: United StatesMember since: 01 Dec, 2000Seller: gemenlab

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Feedback ratings

Last 12 months

Positive20- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative1- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
4.8
Delivery time
5.0
Communication
4.9

Seller Feedback (350)

  • i***i (10)- Feedback left by buyer.
    Past month
    Verified purchase
    Ordered some accessories that were listed as OEM and had BioRad labels in the pictures. We received unlabeled filter paper that had a different texture than BioRad filter paper. Seems to work OK, but I would not have purchased if they were not OEM. Seller offered a refund if we returned them, but it's honestly not worth my time to deal with this. Disappointing. Be careful if you're ordering accessories from seller, you may not get what is advertised.
    Reply from: gemenlab- Feedback replied to by seller gemenlab.- Feedback replied to by seller gemenlab.
    Dear Gesapi, we are sorry that you do not like this OEM parts, OEM part is not Bio-Rad original parts, it is from manufacture who make equivalent parts for Bio-Rad, let's solve this problem. we can refund you 50% if you want to keep it. Or we refund you 100% if send it back. thank you and looking forward your reply
  • l***g (154)- Feedback left by buyer.
    Past year
    Verified purchase
    Shipped quick and packaged professionally. Arrived in condition as advertised. Great communication. Thank you!
  • e***e (85)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    good quality - quick delivery - product as described -
  • m***n (107)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast shipping , just as described. Thanks!
  • h***- (467)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast shipping. Item as description.
  • n***y (129)- Feedback left by buyer.
    Past year
    Verified purchase
    As described, good seller
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