110K items sold
1.4K followers
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About us

Welcome to the VW Direct.
We sell Genuine VW / Audi / Skoda / Seat Parts at Discounted Prices.
If you require a part that is not listed, just email us & we'll get back to you with a price.
Our Customer Services in open Mon-Fri, 9am-4pm
Location: United KingdomMember since: 29 Aug, 2002Seller: vwdirect

Business details

Business name: Toby PetersFirst name: VW DirectSurname: wa.me/441287555055Address: Unit 1, BHive Business Centre, Alum Way, Skelton Industrial Estate, SALTBURN-BY-THE-SEA, North Yorkshire, United Kingdom TS12 2LQPhone number: 01287555055Email: support@vwdirect.co.ukVAT number: GB 144684886Additional information: Whatsapp: wa.me/441287555055 .... UK Bank Cards can now be taken over the phone by calling our Customer Support Phone line 01287 555055 which is open 10am till 5pm [GMT/BST], Monday to Friday .... If we're busy [or outside of these times] Please leave a message & a Landline Number to call you back on ..... If your enquiry is urgent, please email us [support@vwdirect.co.uk] .....

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
4.9

Seller Feedback (17,763)

  • r***g (78)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent Seller! Item arrived quickly, exactly as described, and was packaged with care. Communication was great throughout the process. Very satisfied with my purchase—highly recommend this seller and would definitely buy from them again!
  • b***v (259)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast shipping. Item as described. Great price. A+ seller!
  • v***4 (112)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Realy great communication with these guys 100% recommended, great price, rapid delivery, official quality oem part, what more can you ask, will be using them again for sure
  • m***r (93)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived as described Quickly. I had ordered the wrong part. My fault. Seller accepted the return no problem .
  • a***s (1336)- Feedback left by buyer.
    Past month
    Verified purchase
    Item not as described. Seller lied about the condition of this item. It has flaws at the edge and I proved it thru pictures. The seller failed to point it out before I bought it. For this reason, I asked for a discount for this overlooked issue, but the seller refused. Very disappointed. This is not an honest seller to work with.
    Reply from: vwdirect- Feedback replied to by seller vwdirect.- Feedback replied to by seller vwdirect.
    Photo's show the front & rear of the Mirror Glass on the eBay listing, this part had already been discounted by 20% from the advertised price for this customer. He wanted more discount, we asked him to return & provided a return label to enable this.
    Follow-up from: a***s- Feedback followed up on by buyer.- Feedback followed up on by buyer.
    Your photos are misleading where you left out the flaws. As for the discount, it was on the market for a long time and had nothing to do with the fact that you hide those flaws and failed to mention. You covered up about the flaw which I have provided picture for everyone to see. You are lying and covering it up which is against eBay’s policies.
  • d***s (240)- Feedback left by buyer.
    Past month
    Verified purchase
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