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GreatgemUSA

GreatgemUSA

561 items sold
63 followers
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About us

We’re a small, family-run business with a big passion for providing top-tier service and premium products. Every order means the world to us, and we truly appreciate your support. Our goal is to become your one-stop shop for all things luxury—offering curated, high-end items with a personal touch.

When you shop with us, you’re not just buying a product—you’re supporting a dream. Thank you for choosing us. We’re honored to bring a little luxury into your life
Location: United StatesMember since: 10 Dec, 2022Seller: greatgemusa

Feedback ratings

Last 12 months

Positive150- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative3- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.8
Delivery time
5.0
Communication
5.0

Seller Feedback (163)

  • y***2 (471)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast Shipping , packaging wasnt adequately cushioned , item arrived in 4 pieces contacted seller sent photos and refund was issued , seller is kind , and has great comunication . I will buy from this seller again i recomend them , things happen in shipping that is out of our control .
  • b***d (237)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great packaging and fast shipping. Item was exactly as described, and an excellent price and value. Very happy with this purchase and recommend seller highly. Shipping was a bit high, though.
  • c***s (49)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This is a cool Picasso print. It is just as described in the listing. The seller shipped it quickly and it was packaged very well. Arrived safe and sound. Not a bad value at all. I really appreciate the great service. Thank you so much!
  • n***n (77)- Feedback left by buyer.
    Past month
    Verified purchase
    I ordered these plates and when I picked up the package, there was a not from the post office that the item was damaged. The box rattled and when I opened it, all of the plates were broke,. I contacted the seller and requested a refund. I sent pictures of the intact box, as well as pictures of each plate. The seller insisted that I use the picture box to the right of the message but I could not transfer the pictures from my phone. The seller doesnt respond to messages any more nor refund me
    Reply from: greatgemusa- Feedback replied to by seller greatgemusa.- Feedback replied to by seller greatgemusa.
    We’ve asked several times for photos via eBay messages. You keep requesting my personal email, which violates eBay policy. USPS confirmed they do not place “damaged” stickers on boxes. Without photos sent through eBay, I can’t file a claim. Your refusal raises red flags. Sellers beware.
  • -***n (163)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described. Packaged very well. As described. Great value great seller
  • e***d (390)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great customer service. Seller worked with me to resolve an issue. I appreciate the attention and quick responsiveness to my concern. Between the two of us, we worked out a satisfying resolution. The item was described well, but the frame wouldn't stand up by itself. It will soon!
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!463/1000