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Seller Feedback (819)
l***y (194)- Feedback left by buyer.
Past 6 months
Verified purchase
Love this and highly recommend . The seller is awesome and communications was on point and delivery and packaging is professional
Reply from: great-new- Feedback replied to by seller great-new.- Feedback replied to by seller great-new.
Dear friend, thank you very much for your love of our products,we have a variety of items in our store, and there are discounts, if you need, you can buy again, wish you a happy life.
6***6 (1685)- Feedback left by buyer.
Past 6 months
Verified purchase
The item delivered was wrong and not what I had bought, I contacted the seller, complained, convinced it was a scam, but I received a nice polite apology and was told to keep the wrong item and that a correct replacement would be sent, which it duly was so a happy ending, though I guess the moral of the story is, be careful when buying anything direct from China even if many advertise as UK sellers, I know I shall double check next time.
Reply from: great-new- Feedback replied to by seller great-new.- Feedback replied to by seller great-new.
Dear friend,
We are very happy to serve you, we are all shipped according to the order, due to the mistake of the warehouse colleagues sent you a similar style, but we also actively solve the problem for you, and sent you new shoes, which have been delivered to your address, we are very happy to be able to satisfy you, thank you for your understanding and support, I wish you a happy life.
e***r (582)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered grey, and black arrived.
Trainers are the most comfortable I’ve had in a very long time.
Negotiated a reasonable discount and reordered the grey ones that I originally wanted.
Communication good, but a little OTT. Not used to being wished ‘a happy and wonderful life’.
Over friendliness for a £25 purchase is a little off putting to me. Customer care is great though. Response was fast, friendly and reasonable .
Reply from: great-new- Feedback replied to by seller great-new.- Feedback replied to by seller great-new.
Dear friend,
I'm glad to serve you, I'm sorry for the trouble caused to you due to the mistake of my warehouse colleagues, but we have given you a refund, please check your account, thank you, please contact us if you have any questions, we will solve the problem for you, please rest assured, we will always provide you with quality service and quality products, I wish you a happy life.
e***h (1296)- Feedback left by buyer.
Past 6 months
Verified purchase
★ ˜¨¨★ª ˜¨¨¯¯¨¨˜ª¤.¸`*•.¸*•¸★☆ Great eBayer! ¸.•*´¸.¤ª˜¨¨¯¯¨¨˜ ª★¨¨˜ ª★
Reply from: great-new- Feedback replied to by seller great-new.- Feedback replied to by seller great-new.
Dear friend, hello, you asked us to cancel the order for you, we have also refunded you, and informed you of the refund, please check your account, thank you. Have a great day
6***1 (279)- Feedback left by buyer.
Past 6 months
Verified purchase
Delivered when said and exactly as described. Also very good communication from seller .
Reply from: great-new- Feedback replied to by seller great-new.- Feedback replied to by seller great-new.
Dear friend, thank you very much for your love of our products,we have a variety of items in our store, and there are discounts, if you need, you can buy again, wish you a happy life.
c***3- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller. Helpful & efficient. Item well described/dispatched/packaged. Thx.
Reply from: great-new- Feedback replied to by seller great-new.- Feedback replied to by seller great-new.
Dear friend, thank you very much for your love of our products,we have a variety of items in our store, and there are discounts, if you need, you can buy again, wish you a happy life.