53K items sold
1.5K followers
Contact

Shop by category

All items

About us

Location: United KingdomMember since: 10 Nov, 2022Seller: grgeo_9817

Business details

Business name: DHW ELECTRONICS LIMITEDAddress: UNIT 30 CORRINGHAM ROAD INDUSTRIAL , GAINSBOROUGH, Lincolnshire, United Kingdom DN21 1QBVAT number: GB 359954046

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (19,135)

  • 9***5 (755)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    WOW - ordered these yesterday evening and they just arrived!! Well packaged, fantastic value, exactly as described, great item and very easy to use. Cannot wait to go on holiday and be comfortable on the plane!! AWESOME CUSTOMER SERVICE!! Thank you :)
  • a***i (228)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very bad customer service, waiting item ordered more then 12 days, after I got email from them confirming we are out of stock, after that I requested refund of £5 which is original price that I have paid, unfortunately they refund me less then that which £2, this is makes me very very upset, I hope the customer will have vigilant for these people, they have roped me, and I ma asking here to ebay to get my money back in full ASAP
    Reply from: grgeo_9817- Feedback replied to by seller grgeo_9817.- Feedback replied to by seller grgeo_9817.
    We’re deeply sorry for your terrible experience—12 days of waiting, delayed out-of-stock emails, and only a £2 refund instead of your £5 payment. This is unacceptable, and we take full responsibility for these mistakes. We’ll immediately verify your refund and send the remaining £3 to you today. We also apologize for the poor customer service that left you upset—this isn’t how we treat customers, and we’ll fix our communication and refund processes.
  • 6***8 (466)- Feedback left by buyer.
    Past month
    Verified purchase
    The product itself is good for the price. Late delivery, wrong product entirely was sent. I had the hassle of repackaging and printing the label ,they even requested I take it to an Evri return centre, which I did reluctantly having asked them to have it collected. I eventually got my ordered product. Communication was however reasonable.
  • e***e (490)- Feedback left by buyer.
    Past month
    Verified purchase
    Good communication from this seller and fast despatch. Recommended EBAY merchant. Product meets expectations, and is exceptional value for money. Material and finish are very acceptable. Even EVRI managed to deliver it without issue, which is a true rarity!
  • r***r (199)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good seller! Quality product! Quick delivery! Great price! Very good communication, from the seller. Honest seller! A1 seller! A1 service! I would shop here again, anytime. Great product, at great price. Infact I tried to buy this product again, later from the same seller. However, seller is out of stock and trying to restock. Much help given, to keep me informed.
  • _***_ (1777)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    PERFECT.. item as described ..VERY well packaged ,super quick delivery and good communication A1+ seller is a credit to Ebay

About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!1/1000