Seller despatched the wrong colour. I contacted them and they advised that they would send the correct colour. It did not arrive. Contacted them again to be told that “Royal mail” lost the parcel and requested I raise a return request. Awful service.
1***i (725)- Feedback left by buyer.
Past year
Verified purchase
Received the wrong colour (charcoal) instead of the grey one ordered
Contacted the seller who responded quickly.
They allowed me to keep to the wrong colour for free and promptly sent out the correct colour.
I would recommend this seller as they could not have done more to rectify the situation.
Very happy with item.
Thank you
o***y (15)- Feedback left by buyer.
Past 6 months
Verified purchase
This item arrived promptly, with tag and in original package. Received as described and looks just like photos on advert, good value for money. Comfortable fit.
l***n (190)- Feedback left by buyer.
Past month
Verified purchase
As described, good price and good communication
a***h (198)- Feedback left by buyer.
Past year
Verified purchase
⭐️⭐️⭐️⭐️⭐️ seller. Ordered on the Friday & I received on the Monday. The turtleneck jumpers are stretchy & brand new, a little bit see-through but a vest top underneath solves that problem. They look good on. Only issue I had and it's not the sellers fault, but the parcel was ripped right open. The postman left under a bush in my front garden, the way it was put underneath might have caused the rip though. Jumpers were there so no problem. Thank you #GRUNGE-WEARUK 👌👌👌👌👌 excellent service
l***l (1928)- Feedback left by buyer.
Past 6 months
Verified purchase
I contacted seller as received capri trousers instead of shorts. They asked me to return the item and they would give me a refund, I asked if they could send me the shorts instead and they said they said yes. After returning I received a refund. Contacted seller again and they said the refund was automatic. Will have to now order again - I already have a pink pair and am pleased with the actual item. Marked neutral as not the easiest communications with seller.