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hactmstore

19K items sold
609 followers
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Location: ChinaMember since: 13 Nov, 2020Seller: hactmstore

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (4,522)

o***k (650)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived on the 9th April, well packaged and a great price. Bigger than expected. 2 lovely little pin cushions , seems cruel to put pins in them they are soooo cute.
s***e (321)- Feedback left by buyer.
Past 6 months
Verified purchase
The item was exactly as described. I say item as only one turned up when the wording states two pieces. I am happy with the result.
_***3 (621)- Feedback left by buyer.
Past 6 months
Verified purchase
Order as a pack of 4 came individually 1 a week and 2 broken took almost 4 weeks to arrive poor packaging think reasons for damage or bad handling from Courier would’ve been best to state fragile 
Reply from: hactmstore- Feedback replied to by seller hactmstore.- Feedback replied to by seller hactmstore.
Hi dear, We're sorry to hear you've had such a frustrating experience.Please drop our customer services team a message to let them know the details and we'll give a satisfactory resolution for you.
y***b (945)- Feedback left by buyer.
Past 6 months
Verified purchase
Took a very long time to arrive and one bowl was smashed. Luckily I only needed two of them. Bowls which are in one piece are sufficient for my kitten. Thanks.
y***r (739)- Feedback left by buyer.
Past 6 months
Verified purchase
As described fits bedside lamp beautifully
u***s (5712)- Feedback left by buyer.
Past 6 months
Verified purchase
The boxes were very flimsy not worth £36. I asked to return them and they said I had to pay the return shipping over £17. Ebay said ask for the UK address as most businesses in China have a UK warehouse as it would be £3.35. I told ebay I bet she says she hasn’t got one she didn’t. I ticked the wrong box on reason for return. Wasn’t very well packed either. I recommend not using this seller unless you want expensive stuff that’s not worth the money. Not very understanding seller.
Reply from: hactmstore- Feedback replied to by seller hactmstore.- Feedback replied to by seller hactmstore.
the item doesn't have quliay issue, the size is noted clearly in the listing, please confirm size carefully before ordering it. due to personal  return reason,the customers need to pay for the postage cost.this is ebay return policy,we don't have UK addrss. You don’t want to bear the shipping costs so you leave a negative review saying the quality is poor?