I have sent this seller over 25 to 30 messages in ebay - they will NOT reply to me! The sizing chart pictured is not correct! We need to RETURN this ASAP! We are not happy and this is horrible customer service, we have a report started on this seller, this hat was way too big and the quality is horrible - we NEED our money back asap!!!! We simply want to ship this hat back ASAP and get our money back!!!!!
0***0 (1075)- Feedback left by buyer.
Past month
Verified purchase
This seller is extremely unreliable. My purchase was made on July 5, 2025. A shipping label was created. This meant that I was monitoring the delivery. They never sent the item to the USPS for delivery. After contacting the seller, I was informed the item was unavailable.
It should not have taken the seller 10 days to realize the item was out of stock.
This certainly showed a lack of concern for their customer, when an alternate purchase could have been made before I travelled.
n***2 (2490)- Feedback left by buyer.
Past 6 months
Verified purchase
Gr8 ebayer! One of the few that sends hats the right way, well protected in a box!
u***u (393)- Feedback left by buyer.
Past 6 months
Verified purchase
A few wrinkles with this order but everything was ironed out. The seller responded to me well and the problem was rectified. Epoch is a great hat and this seller has the best price and selection.
y***r (1508)- Feedback left by buyer.
Past 6 months
Verified purchase
Item exactly as described (oversized), packaged carefully and shipped promptly. Arrived safely from USA and in good time. Really pleased with my purchase.
a***s (916)- Feedback left by buyer.
Past year
Verified purchase
Item as described. Packaged well. Shipping took a little while, and slow communication from seller, but overall satisfied with purchase. Thank you.