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About us

Hatton Koi is a family-owned company that specialises in supplying koi fish owners with all of the koi fish accessories they need to simplify, scale and automate koi pond maintenance. Unleash the beauty of your beloved koi colony with koi pond accessories that are the 'reel deal' in terms of value and quality!

Looking for a high-performance koi pond pump or filter that won't ‘carp’ out on you? Browse our top-of-the-line koi pond filtration systems! Tired of constantly battling algae blooms and murky water? Shop pond water testing strips, treatment kits and enzyme balls to maintain a safe environment for your koi fish to flourish. Can’t seem to find koi sticks that contain the right balance of nutrients? We stock premium-grade koi pellets formulated to provide a nutritionally balanced diet for koi.

Come on, don't be koi – find out why so many DIY koi fish hobbyists count on Hatton to supply them with the finest koi pond cleaners, koi pond test strips, pumps, hoses, heaters and more.
Location: United KingdomMember since: 25 Aug, 2023Seller: hattonkoi

Business details

Business name: Hatton Koi LTDAddress: Fulford House, Newbold Terrace, CV32 4EA Leamington Spa, United Kingdom

Shop policies

Postage
Returns
Warranty

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.8
Delivery time
5.0
Communication
4.9

Seller Feedback (169)

  • t***b (1987)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived damaged clearly before the item was posted the box was damaged and then a ton of bubble wrap around it was already too late for that barely any protection inside the box seller then ignored my message about help posting the item very lazy seller inconvenience me and made me go out of my way when its clearly there fault very poor transaction I will be avoiding this seller from now on take them 5 days to refund me so I can't buy another holding me up once again very frustrating
    Reply from: hattonkoi- Feedback replied to by seller hattonkoi.- Feedback replied to by seller hattonkoi.
    Thank you for your feedback, sorry you were not happy with our service. Occasionally goods get damaged in transit, and we do our best to rectify things. Your refund was processed on the same day. Refunds are processed by eBay which we have no control over. eBay’s returns policy is to issue a returns label and the buyer is responsible for returning the item. The messages received were that you had to walk to the post office, and it was annoying, not that you needed any help with the return.
  • 9***n (2570)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item received quickly, safely, well packaged. Great comms. Perfect transaction would be happy to deal with this seller anytime.
  • d***n (2271)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller , keep me updated throughout. Item securely packed well pleased.
  • 2***o (580)- Feedback left by buyer.
    Past month
    Verified purchase
    Received fast and as described, many thanks.
  • p***6 (226)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Absolutely brilliant matting great delivery time well packaged
  • 9***e (1286)- Feedback left by buyer.
    Past month
    Verified purchase
    Fast Delivery, good Service...........Thanks