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HerbsAndEdibles

HerbsAndEdibles

22K items sold
842 followers
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About us

Earls colne farm is a family run business, as well as being the UK's largest online seller of willow cuttings, we also sell shrubs, vegetable and herb plants as well as beautiful potted trees.
Location: United KingdomMember since: 12 Sep, 2013Seller: herbsandedibles

Business details

Business name: Earls Colne Farm LTDFirst name: SpencerSurname: DavisAddress: Earls Colne Farm, CO6 2NL Colchester, Earls Colne, United KingdomPhone number: 01787224722Email: earlscolnefarm@gmail.comVAT number: GB 151268620Additional information: earlscolnefarm@gmail.com

Feedback ratings

Last 12 months

Positive658- positive Feedback in last 12 months
Neutral31- neutral Feedback in last 12 months
Negative18- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.7
Reasonable postage cost
4.9
Delivery time
4.9
Communication
4.9

Seller Feedback (6,108)

c***1 (1794)- Feedback left by buyer.
Past month
Verified purchase
The box was pretty badly damaged so royal mail had to put the whole thing in a royal mail plastic bag. Was not expecting a tall twig. Hopefully it will come into its own after some tlc
s***s (1105)- Feedback left by buyer.
Past 6 months
Verified purchase
Be wary of this seller, he decided to stop responding because I was no longer under buyer protection and he didn't want to refund money for a damaged item. Wanted to return immediately but messed up ebay return process, ebay advised post manually, he didn't respond to request for address, so posted to address on parcel, later found out address not exist. No contact number or address on website either. There is no reasonable explanation for why seller didn't provide address.
Reply from: herbsandedibles- Feedback replied to by seller herbsandedibles.- Feedback replied to by seller herbsandedibles.
You didn't ask us for a return address, it seems you just guessed and chose not to use the one shown on the listing which is our registered address. You opened a return which we approved but then you closed it for some reason, we assumed you'd decided to keep the plants after realising they were great after all. We didn't hear anything from you since which is why we didn't respond. Somehow this was all our fault???
u***d (229)- Feedback left by buyer.
Past 6 months
Verified purchase
Decent plants. 2 extra. Rooted nicely outside in 2” cell tray. Now sitting in strawberry pots awaiting sunshine
m***n (334)- Feedback left by buyer.
Past year
Verified purchase
Very happy with these, good quality plants at a great price
e***o (63)- Feedback left by buyer.
More than a year ago
Verified purchase
Exactly as described. Quick delivery. Out of 10 plugs, 8 have have taken well in flower bed and growing nicely. Very happy.
r***o (1907)- Feedback left by buyer.
Past year
Verified purchase
Great Price, Good Quality. Looks Nothing Like In The Listening Pictures (Not Being Negative) .... Definitely Recommended
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