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homediytools2019

45K items sold
985 followers
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About us

Location: ChinaMember since: 13 Jun, 2019Seller: homediytools2019

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.8
Communication
5.0

Seller Feedback (9,614)

2***e (372)- Feedback left by buyer.
Past 6 months
Verified purchase
Awesome price, description, packaging and postage time will use again
r***b (277)- Feedback left by buyer.
Past year
Verified purchase
Item arrived damaged, was folded in half as to fit an undersized envelope. Item was damaged due to the fold. Seller refused to refund me the entire value of the item (just under AU$30). Blamed transit company for damage. Only offered me $7.50 as compensation, when I said I wanted the entire value of the item refunded they said they could only go up to $15. Don't bother dealing with this seller. Items are not packed with care and won't refund from their own negligence.
Reply from: homediytools2019- Feedback replied to by seller homediytools2019.- Feedback replied to by seller homediytools2019.
We will do better in the future
l***i (893)- Feedback left by buyer.
Past 6 months
Verified purchase
Not very happy with seller . Took over a month from the date I ordered to be told the basket had been returned to the seller. I checked tracking and it did not show any movement at all . Makes you wonder if it had been sent. . Went to requests and got a refund . Item description could only give 1 star as I never seen it. Postage never got it.
Reply from: homediytools2019- Feedback replied to by seller homediytools2019.- Feedback replied to by seller homediytools2019.
Sorry for the inconvenience it may cause. We have provided you with a solution, please check it out.
c***l (82)- Feedback left by buyer.
Past 6 months
Verified purchase
Said I cancelled order. Wrong. Flimsy and totally fabricated story of post office returns and failed sending. If your going to offer a cheap price at least have the business ethics to honour it. Then an answer by AI. Just another unscrupulous sending house based in " you guessed it"
Reply from: homediytools2019- Feedback replied to by seller homediytools2019.- Feedback replied to by seller homediytools2019.
Dear customer, sorry for the inconvenience it may cause. We have provided you with a solution, please check it out.
2***7 (1076)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described. Fast postage. Highly recommended seller. THANKS.
2***7 (1076)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described. Fast postage. Highly recommended seller. THANKS.