HometoHomeKy

Seller Feedback (158)

• s***g (48)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The item was as described, fairly priced, and adequately packaged for shipping. My issue is that the seller asked how the item should be shipped and provided rates for different options. I explicitly selected UPS because the postal service does not deliver to my area, but UPS does. The seller shipped the package through the postal service anyway! It was lost for several weeks. Only in that I footnoted my PO Box did it eventually find me. The seller was communicative about the mishap though.

  Reply from: hometohomeauc- Feedback replied to by seller hometohomeauc.- Feedback replied to by seller hometohomeauc.

  HI. I just read this. Did you actually receive the item??? We shipped it UPS, but the mail man accidentally picked it up and took it. We assume its been sitting in the mail distribution hub here in Louisville, we have made numerous phone calls with no call backs, anyone working the desk claims they can look for a package and just gives us a different number to call. I actually filled out a request for the local new station to possibly step in and help raise awareness for the mess at this PO!
• v***z (333)- Feedback left by buyer.

  Past year

  Verified purchase

  Excellent seller! I asked them about the tracking information five days after purchasing the item, as it hadn't been updated. They kindly investigated and informed me that there were delays at the local post office after they shipped it. Thanks to them, I was able to wait with peace of mind. The item I received today was exactly as described and in perfect condition. Thank you very much!
• a***4 (1388)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent goods and purchasing experience! Very good value. Sent out amazingly quickly. Very well packed with plenty of protection - survived the long journey from USA to UK , arriving in perfect, unblemished condition. Totally recommend this small business. Thank You!
• n***b (3)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Quick shipping, item is exactly as described & packaged thoughtfully. Reasonable price. Great communication from seller.
• d***a (955)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This is the bear I didn't know I was waiting for! This darling bear matches a little one I've had for a long time! They are so happy to be together. Really enjoyed buying from this sweetly communicative seller. Friendly service, packed well, shipped promptly. I would definitely buy from them again.

  
• 8***t (746)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Received very fast! Very well packeged! Excellent communication and customer service! I had an issue with the product and HometoHomeKY quickly resolved the issue!!!