This is not the tumbler you will receive. You will get a naff plastic moulded dolphin looking thing instead.
They tell you it's an upgrade, it isn't. Then they tell you that actually your mug was delivered to the wrong person and you received a different one in error.
In short what they mean is that they don't and never did have the tumbler in the picture and were always going to send the plastic dolphin and simply hope you accept it.
Did get a partial refund.
n***e (805)- Feedback left by buyer.
Past month
Verified purchase
Great service and communication from seller, received today. Thank you.
6***5 (170)- Feedback left by buyer.
Past month
Verified purchase
Item as described. Arrived on time.
Thank you
d***d (1082)- Feedback left by buyer.
Past month
Verified purchase
Item exactly as described and super fast delivery service thanks 😊
1***s (256)- Feedback left by buyer.
Past month
Verified purchase
Lovely little charm. Good quality packed well & delivered quickly. Good price