House Of Pens

Seller Feedback (135,386)

• n***o (113)- Feedback left by buyer.

  Past month

  Verified purchase

  Item despatched on 4th June and delivered 18th June by Royal (Snail) Mail. Both myself and the sender thought they had 'disappeared' though the seller responded immediately to my query on despatch and offered to re-send if they didn't arrived by the end of this week. Verdict - Seller very good, Royal Mail ... past their sell by date!
• 1***r (6)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I thought I was ordering 3 pack of genuine parker ink cartridges as the photo was showing a pack of 3, I received 1 cartridge in a plastic bag with no packaging or if it was a genuine parker one! I returned for a refund which they say they have done but I haven't received it after 2 + weeks. Will not answer my messages, terrible customer service and I feel very mislead. I've just purchased a pack of 5 genuine parker cartridges in original packaging from Amazon for £2.94
• 0***m (187)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This seller advertising pens that have a personal message on it I bought one and when it arrived the message I ask for was not on it I contacted them and was told I ticket the wrong box and if I wanted a message it would cost another 4.99 .I think the company should have seen i asked for a message and could have messaged me for the extra 4.99 and I could have said yes or no.

  
• 0***b (340)- Feedback left by buyer.

  Past month

  Verified purchase

  My refill has just arrived and works perfectly with my pen , great condition and great value for money . I’m very happy with it . The seller dispatched the refill 1st class by post . Although slight delay in arriving that’s down to the post office and not the seller , also the seller was great at communicating, a very satisfied customer.
• u***- (329)- Feedback left by buyer.

  Past year

  Verified purchase

  Great item, high quality and well packaged. It arrived a couple of days late due to postal strikes which is a shame but the seller was very helpful in helping me with my questions and was very nice and polite which I value very much. Would advise buying earlier than the displayed delivery time if you need it for a specific date due to postal delays, would highly recommend this seller!
• m***o (499)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Pictured Packaging a bit confusing , as leads to thinking that there are two refills , but not a problem. Speedy delivery and good communication.