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Howcroft Group Limited

Howcroft Group Limited

93 items sold
17 followers
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  • About us

    Welcome to Howcroft Group Ltd, a trusted name in professional procurement solutions with a history spanning 25 years. Since our establishment, we've been dedicated to providing an extensive range of high-quality products to cater to diverse industry needs. From bearings to electrical supplies, janitorial essentials, signage, tools, workwear, and personal protective equipment (PPE), we're your one-stop destination for reliable supply chain partner.
    Location: United KingdomMember since: 01 Jul, 2024Seller: howcroft-group
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About us

Welcome to Howcroft Group Ltd, a trusted name in professional procurement solutions with a history spanning 25 years. Since our establishment, we've been dedicated to providing an extensive range of high-quality products to cater to diverse industry needs. From bearings to electrical supplies, janitorial essentials, signage, tools, workwear, and personal protective equipment (PPE), we're your one-stop destination for reliable supply chain partner.
Location: United KingdomMember since: 01 Jul, 2024Seller: howcroft-group

Business details

Business name: Howcroft GroupFirst name: AllanSurname: HowcroftAddress: Howcroft Group Limited, Unit 9, Brookfields Way, Rotherham, Manvers, South Yorkshire, United Kingdom S63 5DLPhone number: +44 7971886223Email: hello@howcroft.groupVAT number: GB 721647051CRN: 06055780Additional information: How can we help? Call us +44 (0)1709 878282 Send us a message hello@howcroft.group

Feedback ratings

Last 12 months

Positive18- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative4- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
--
Reasonable postage cost
--
Delivery time
3.9
Communication
4.1

Seller Feedback (23)

  • l***0 (255)- Feedback left by buyer.
    Past month
    Verified purchase
    Exactly as described. New condition, carefully packaged and quick dispatch and delivery. Many thanks!
  • s***_ (292)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Purchased the item Item “dispatched” with untracked postage One week passes and no item is delivered I message the seller to ask if they have tracking or any information to help No response from seller I notice the listing has been modified and now shows a different item Time passes and eBay issues a refund due to the sellers inactivity I’m now questioning wether the item even existed and wether it exited to begin with…
    Reply from: howcroft-group- Feedback replied to by seller howcroft-group.- Feedback replied to by seller howcroft-group.
    Hi There, many thanks for your valued order with us and please accept our apologies for the non delivery and refund in full. We did respond to you msg confirming that we were investigating the UPS dispatch and tracking following our Beta stock-in arriving late and our order fulfillment being adversely affected. Of course the item exists, in fact the item update reflects our own actual photo of the physical item to avoid any buyer confusion and confirm the packaged part number detail etc.
  • r***1 (502)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Unfortunately the sender did not send the item, after a week the seller contacted said it got lost and they could not send another one, however i did receive a full refund.
  • 9***y (43)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Absolute disaster, no contact, then assured me that item was being delivered next day, then just issued a refund with no explanation. Very disappointed
  • 5***3 (767)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item never arrived. Contacted them . No reply . No communication whatsoever. Not a good EBayer
    Reply from: howcroft-group- Feedback replied to by seller howcroft-group.- Feedback replied to by seller howcroft-group.
    "Hi There, So very sorry for the delay in delivery and communication with your order, we are relatively new to the platform. Our Beta stocks should all be shipping out next day via UPS, however we have had issues with Beta showing UK stock but then fulfilling via Italy where they manufacturer and centrally distribute. On learning that your ordered boots were indeed coming via Italy, we cancelled and refunded in full immediately. They have since arrived with us now and are available next day UPS.
  • 7***1 (3062)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Next Day Delivery Much Appreciated. Thanks.
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