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About us
Welcome to HSD Online! We stock a variety of products from fans, heating, pest control, car cleaning products, patio cleaners to electric blankets and DIY tools - we really do have it all. Before one of our products is launched, it goes through a rigorous research and testing process. The products are developed and tested in real-life cases and final adjustments are made to ensure that our customers receive the highest performing product possible - this is what makes HSD Online so popular, reliable and well-reviewed. We’re confident that you’ll always receive an outstanding product, whether you’re wanting to do some DIY with our drills, give your car a deep clean with our snow foams or keep cool or warm with our best-selling fans and heaters – we’re the company for you! We pride ourselves on excellent customer service so please feel free to contact us with any questions and we’ll be happy to help.
Business details
Business name: HYGIENE SUPPLIES DIRECT LIMITEDFirst name: HSDSurname: OnlineAddress: Tayson House, Ground Floor, WF10 1PA Castleford, United KingdomEmail: ebay@hsdonline.co.ukVAT number: GB 789261284
Seller Feedback (291,610)
a***a (113)- Feedback left by buyer.
Past 6 months
Verified purchase
The Pump was substantial with a metal spray pipe.
The bottle arrived damaged but a replacement is being sent.
The photo of the unopened damp and dented package was clear proof.
I offered to accept a small refund to compensate the lost liquid, but as the bottle was still leaking, I accepted their counter offer of a new bottle.
EXCELLENT CUSTOMER SERVICE
Clearly the problem was with the shipper not themselves!!!
Have yet to try the spray.
0***i (841)- Feedback left by buyer.
Past month
Verified purchase
As described well packaged with a good delivery time and great communication and always does a great job. Worth the money and a quality product.
a***h (621)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent seller. Product exactly as described. Dispatched and delivered very quickly. Packaging and communication both very good. Thank you very much for a great transaction.
a***h (621)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent seller. Product exactly as described. Dispatched and delivered very quickly. Communication and packaging both really good. Thank you very much for a great transaction.
e***r (168)- Feedback left by buyer.
Past 6 months
Verified purchase
I ordered 2 tubs of powdered moss killer which arrived bang on time. During transit one of the tubs was smashed leaving the powder dispersed in the package, an occurrance not the fault of the vendor. I got in touch with this them explaining the issue and asked them to send an empty tub as most of the powder was salvageable. Instead they wasted no time sending me another full tub. With service like this, is there any reason to buy elsewhere?
d***r (141)- Feedback left by buyer.
Past month
Verified purchase
Item was received packaged well & on time the day after purchase, so within 24hrs with free postage - very competitive with other sellers.
The extension pole proved to be faulty & upon contacting HSD, they sent video help to confirm I had assembled correctly, which I had. Upon confimrmation of the faulty part, a replacement was sent out to me on Sunday & I received it Monday lunchtime.
HSD behaved in an honourable manner, respectful of their customer & I am very happy with my item.