The photo of the item on the sellers store of a ladies coat was not what I received. I received a shorter man’s jacket. After some negotiation the seller agreed to a refund as the cost of returning the item would be the same as the original cost of the coat. The jacket I received was very well constructed and the fabric very good, it was just the wrong style. The seller was very polite throughout. EBay support chat agents were extremely helpful. I have included a photo of what I received below.
l***k (7)- Feedback left by buyer.
Past 6 months
Verified purchase
Good seller was always in contact, the product arrived in good time and as it is in its publication, highly recommended.
n***b (242)- Feedback left by buyer.
Past 6 months
Verified purchase
Another great trade. Very fast delivery, great communication and product, will definitely trade again. Thank you.
2***0 (2225)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described, fast international shipping, recommended EBayer A+++!!!
a***e (1431)- Feedback left by buyer.
Past 6 months
Verified purchase
Lovely boots, just as described.
Nice quality and good value.
Seller Recommended, Thank you very much.
m***i (22)- Feedback left by buyer.
Past month
Verified purchase
The shoes arrived damaged and dirty ( looked mouldy to me) .
After many many emails with the seller, I was offered 2 choices:
A refund after I paid for the shoes to be returned to china ( shipping fee not refunded…)
Or a 50% refund if I left a positive review.
I guess I won’t get anything as I couldn’t have been more disappointed with the purchase and the very poor customer service provided.
I won’t be buying from this seller ever again