I have now contacted the seller 3 times as my package has not arrived. It is now 10 days late. I reached out to the seller twice with no response. I had to request a refund via ebay as I eventually had to buy the product elsewhere as it was for Christmas. Ebay reaches out on my behalf for the refund and has given them till 3 Jan to respond. It has been a week with again no response. Horrible customer service. If something has gone wrong just own it and try and rectify it - don't ignore someone.
y***s (5134)- Feedback left by buyer.
Past year
Verified purchase
Beautiful Book, very well packed and SuperSonic Delivery too, I couldn’t have asked for better THANK YOU!! A Great Seller and Highly Recommended 👍👍
9***1 (130)- Feedback left by buyer.
Past 6 months
Verified purchase
1st item didn't arrive, but once seller contacted 2nd one, arrived very quickly
i***i (333)- Feedback left by buyer.
Past 6 months
Verified purchase
As the picture and description, arrived in good time
n***m (1127)- Feedback left by buyer.
More than a year ago
Verified purchase
The seller is a credit to ebay and I would certainly purchase from them again. Royal Mail were slow to deliver, this was no fault from the seller as tracking number provided. They also responded to my emails in a timely manner, were polite and reassured they would look into it. The back pack is superb �� Thank you ��