InColombia Shop

Seller Feedback (666)

• 8***0 (361)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  PLEASE READ Seller was excellent: accurate description, careful packing and prompt shipping, and the chocolate is fresh and looks great. HOWEVER, US Customs opened not only the box, but also the individual, factory-sealed bags and poked around inside them to see if they were as labeled. (They were.) Thus, the chocolate arrived contaminated. Let me stress: This is not the seller's fault. But do think twice if you are ordering food from Columbia....

  Reply from: el_august- Feedback replied to by seller el_august.- Feedback replied to by seller el_august.

  hello, deeply sorry about this issue, I can replace your chocolate bag at no cost, this not happens frequently, so I assure you you will get these perfect next time, let me know

  Follow-up from: 8***0- Feedback followed up on by buyer.- Feedback followed up on by buyer.

  FOLLOW-UP: Seller wrote to say that US Customs rarely opens factory-sealed bags of food, and volunteered -- at his own expense -- to send replacements. The replacements arrived untouched. SELLER TRULY WENT OUT OF HIS WAY TO PROVIDE EXCELLENT CUSTOMER SERVICE. Although the original problem had been caused by US Customs, not by the Seller, he replaced the damaged bags at his own expense. Thank you, we really appreciate it. I WOULD BE HAPPY TO ORDER FROM THIS SELLER AGAIN!
• r***c (1)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This coffee is fun to best you can get from Colombia. It has a smooth delicious flavor. My friend from Colombia told me it was one of the most popular brands there and I can believe that. It came securely wrapped and very quickly, I would buy from these sellers again. The shipping is a little expensive but I'm pretty sure it actually came from Colombia so that wasn't a terrible shock and I was willing to pay it.
• 5***r (116)- Feedback left by buyer.

  Past month

  Verified purchase

  Love it! Item as described. It was packaged well and arrived in great condition. Fast delivery.
• i***i (1015)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent transaction, item as described, fast shipping, TOP record seller! A+++
• l***8 (3)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Im so grateful to be able to receive products that I miss from my country. I find it to be fair in price and arrives so quickly! Grateful for this service.
• 5***4- Feedback left by buyer.

  Past month

  Verified purchase

  Very fast hipping, arrived 2 days early from out of country at that. Envío muy rápido, llegó 2 días antes de lo previsto, ¡y venía desde fuera del país! ¡Muy satisfecho con la compra!