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it_Xchange

it_Xchange

27K items sold
602 followers
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About us

IT Xchange represents all major technology brands such as Cisco, Juniper Networks, Extreme Networks, Brocade, HP, Dell, IBM and Lenovo. In addition, the company is an industry leader in all aspects of the secondary IT hardware market, including new and IT Xchange-certified, pre-owned networking hardware. IT Xchange is an integral part of a global partner network that facilitates equipment delivery worldwide. With in-depth product knowledge and the expertise to implement network design for the most demanding IT environments, IT Xchange’s certified technicians pass each piece of equipment through a rigorous inspection and testing process in its in-house laboratory. IT Xchange has such a high level of confidence in its testing procedures, and in the quality and durability of its IT hardware, that it not only offers a 90-day warranty for resellers, but also a 1 Year Warranty for end users.
Location: United StatesMember since: 25 May, 2006Seller: it_xchange

Feedback ratings

Last 12 months

Positive316- positive Feedback in last 12 months
Neutral4- neutral Feedback in last 12 months
Negative5- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (2,423)

u***e (60)- Feedback left by buyer.
Past 6 months
Verified purchase
The laptop came exactly as shown and because of how fast they shipped it, I got it the very next day. It does help that I only live a couple of hours away, but still, the seller was on top of it. The packaging was very precise. The laptop was packaged so well, there was no way anything bad would have happened to it. I would definitely buy from this seller again!
7***6 (98)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was properly packed for shipping and shipped fast. The item was just as described...one thing was missing from the description, that it didnt have a backlit keyboard, but the experience buying from this seller was excellent and I am happy with the item I received.
a***s (1)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller worked with me on the price and proved exactly what I needed with great packing and ship times.
c***n (35)- Feedback left by buyer.
Past 6 months
Verified purchase
Great product. Great Price. Great Communication. We had an issue with shipping that wasn't the sellers' fault, and they solved the problem quickly. Getting us the item that we needed in time for our data center move. We would definitely buy from this seller again. Thanks Again!
s***s (26)- Feedback left by buyer.
Past month
Verified purchase
I'm quite disappointed with my interaction with this seller. I purchased an item from them that was listed as free shipping. About a day later I find they cancelled my order citing "there was a problem with the buyer's address". After messaging them, they stated shipping would have cost more that what I paid for the item. Moral of the story, don't list an item as free shipping if you're not prepared to cover it!
Reply from: it_xchange- Feedback replied to by seller it_xchange.- Feedback replied to by seller it_xchange.
We had an issue with the listing being pushed into Free shipping. The pricing was not based on the shipping being free. Apologies for the inconvenience.
b***5 (17)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent service! Highly recommended! Fast shipping! Well-packaged product! Exactly as described. Thank you for the great items!
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