4.3K items sold
670 followers
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About us

Location: United KingdomMember since: 09 May, 2023Seller: itrg2023

Business details

Business name: IT Resource Group LTDAddress: 20 Stella Gill Industrial Est, Pelton Fell, Chester Le Street, Durham, United Kingdom DH2 2RGVAT number: GB 444949358CRN: 14729210

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (1,411)

  • n***a (240)- Feedback left by buyer.
    Past month
    Verified purchase
    My Windows 11 Computer was of good Quality, good value for money and it arrived well packaged and earlier than expected. It was very well cleaned inside and out and the condition was excellent. Communication was very pleasant with a quick and honest response to my Questions. I have been using the Computer for the last few days with no problems whatsoever. I also like to say I am very grateful to this seller for all the helpful advice he has given me.
  • n***s (1199)- Feedback left by buyer.
    Past month
    Verified purchase
    very very happy customer quick delivery good quality condition as described good value for money communication with seller was excellent a must buy a credit to ebay top seller highly recommend
  • t***i (197)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Happy with the purchase. P C is working perfectly so far, albeit after only a couple of days. Took longer to arrive than expected, but this was down to the parcel delivery firm. When considering buying, messaged the seller, who was quick to respond, giving useful advice. The item was in very good condition and well packaged, and if it continues to work as it is now, was good value for money.
  • 3***a (1157)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great people to deal with , super fast communications, product well worth the money , don't forget it is a used product , Fast delivery and well packaged , Very happy Thank you A******
  • p***e (2022)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This Dell computer works a real treat. Excellent communication. Delivered promptly and works nicely straight out of the box. No problems at all. Highly recommended seller.
  • v***n (358)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Bought this item on 2nd Mar, no delivery date advised, eventually told us Friday 7th. No other communication from company at all. Item arrived quite battered and torn open, Oh it will be alright they are all packaged inside said driver. He placed the box in my hall putting a parcel on top to photograph, parcel was nothing to do with it but covered the top. I am not able until Sunday to verify content so am attaching photos of item as delivered in case of problems. More later as I am able
    Reply from: itrg2023- Feedback replied to by seller itrg2023.- Feedback replied to by seller itrg2023.
    We provide tracking details and when you order you receive a delivery date from eBay so not sure what the issue is. We have no control over DPD they do not work for us and unfortunately sometimes parcels get mishandled but we always sort any issues if there are any. Not sure what the issue is here but please get in touch if any arise. Graham
    Follow-up from: v***n- Feedback followed up on by buyer.- Feedback followed up on by buyer.
    Item thankfully very well packed and none were damaged when we were able to get into damaged box,. this is delivery problem not the company who contacted me to see what was the problem. The courier not them. It looks really nice & I am sure I will be fine with it once I remember how to assemble it - nothing like getting old but we survive and this should help us I am sure. Brilliant packing

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