IT Resource Group Ltd

Seller Feedback (1,584)

• i***n (31)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent seller! I ordered a refurbished Microsoft Surface Laptop 3 and was in a hurry, as I needed it for a work trip over the weekend. I reached out to the seller to explain the situation, and he kindly arranged immediate shipping as soon as he received my message. The laptop arrived really well packed, in excellent condition, and with the original accessories. Thank you, Graham, for your massive help! Supplier extremely recommended.
• n***a (242)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  My Windows 11 Computer was of good Quality, good value for money and it arrived well packaged and earlier than expected. It was very well cleaned inside and out and the condition was excellent. Communication was very pleasant with a quick and honest response to my Questions. I have been using the Computer for the last few days with no problems whatsoever. I also like to say I am very grateful to this seller for all the helpful advice he has given me.
• a***_ (74)- Feedback left by buyer.

  Past month

  Verified purchase

  Thanks guys, really happy with the laptop and service. Sent pretty quick and came next day delivery from being sent. Laptop condition great, very well packaged and great price, accurate to description if not even better.
• 5***z (445)- Feedback left by buyer.

  Past month

  Verified purchase

  I am speechless about the service and quality of this company. The computer arrived super-fast and extremely well packed; when I took it out of the box I found it was truly like new. The speed and smoothness of operation is amazing. For people who are thinking of buying a new computer for £700 - £800, I would strongly advise to try this company first. You will not be disappointed. Graham is an asset to eBay; he will not hesitate to help. Excellent value and service

  Follow-up from: 5***z- Feedback followed up on by buyer.- Feedback followed up on by buyer.

  I am so pleased with this item, customer service and value, that I will be ordering another one from Graham. Thank you Graham for all your help
• o***r (335)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Quality Condition Value Appearance all excellent. Contacted seller just after ordering to ask if it were possible to receive Dell branded equipment. Received message back within minutes (on a Sunday morning) to confirm that they would send Dell. Was extremely surprised that not only was the monitor and System unit Dell branded, but also the keyboard and mouse (New) were also Dell branded. Delivery was super fast (as this was over a bank holiday weekend). Definately saving this seller. Brilliant!
• v***n (364)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Bought this item on 2nd Mar, no delivery date advised, eventually told us Friday 7th. No other communication from company at all. Item arrived quite battered and torn open, Oh it will be alright they are all packaged inside said driver. He placed the box in my hall putting a parcel on top to photograph, parcel was nothing to do with it but covered the top. I am not able until Sunday to verify content so am attaching photos of item as delivered in case of problems. More later as I am able

  Reply from: itrg2023- Feedback replied to by seller itrg2023.- Feedback replied to by seller itrg2023.

  We provide tracking details and when you order you receive a delivery date from eBay so not sure what the issue is. We have no control over DPD they do not work for us and unfortunately sometimes parcels get mishandled but we always sort any issues if there are any. Not sure what the issue is here but please get in touch if any arise. Graham

  Follow-up from: v***n- Feedback followed up on by buyer.- Feedback followed up on by buyer.

  Item thankfully very well packed and none were damaged when we were able to get into damaged box,. this is delivery problem not the company who contacted me to see what was the problem. The courier not them. It looks really nice & I am sure I will be fine with it once I remember how to assemble it - nothing like getting old but we survive and this should help us I am sure. Brilliant packing