the rod came out of the packaging during transit which ended with a late delivery of an empty parcel. Supplier contacted, who asked for pictures of the damaged packaging and then processed a full refund.
Issues out of their control which were remedied
2***2 (1048)- Feedback left by buyer.
Past 6 months
Verified purchase
I’ve bought from this seller multiple times. Item well packed and when there was a problem the communication was first rate and the issue easily resolved.
i***i (916)- Feedback left by buyer.
Past month
Verified purchase
Well packed; no damage was going to be suffered. Part of a larger order all as described, all tracked and delivery update.
A smooth transaction thank you
_***e (74)- Feedback left by buyer.
Past month
Verified purchase
A good find, a supplier shipping individual stainless bar items. Arrived in a bag all wrapped up and as described via Royal Mail.
e***n (121)- Feedback left by buyer.
Past month
Verified purchase
Excellent customer care. We ordered 3, and one didn't arrive. Then the courier lost the replacement! Refunded and reordered really easy. Good communication throughout. Good product.
3***. (819)- Feedback left by buyer.
Past month
Verified purchase
Arrived well packaged, new as described, value for money thank you A+++++