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Hatton Park Saddlery UK

Hatton Park Saddlery UK

21K items sold
1.5K followers
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About us

Welcome to Hatton Park Saddlery, a family owned and operated business for over 45 years.
Here at Hatton Park Saddlery, we understand that customer service is one of the most important aspects of retail, that’s why we go the extra step for our customers and pride ourselves on the service we deliver.
Bringing all your equestrian and pet needs into one place. If you have any questions about a certain product or would like some advice, please do get in contact.
Location: United KingdomMember since: 05 Oct, 2020Seller: hattonparksaddlery

Business details

Business name: Hatton Park SaddleryAddress: 20 Hatton Park, Bromyard, Herefordshire, United Kingdom HR7 4EYVAT number: GB 432256908

Feedback ratings

Last 12 months

Positive5,799- positive Feedback in last 12 months
Neutral28- neutral Feedback in last 12 months
Negative9- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (8,134)

  • o***m (389)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent, excellent seller. I ordered riding leggings in the wrong size and the seller replied quickly with genuine care. The exchange process has been quick and easy - I’ve already posted the original pair back and the replacement has been sent out right away. Their customer service is outstanding, and it’s clear they truly value their customers. Thank you so much
  • 7***1 (3)- Feedback left by buyer.
    Past month
    Verified purchase
    Great seller. Arrived nicely packed and as described. Appearance of item is very smart and colours are vibrant and as should be for new. Beautiful fit, lovely fabric and great value. Highly recommend this seller and I will be ordering from them more often in the future.
  • 4***4 (293)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    There was a slight issue with the girth I ordered not being in stock but the communication from the seller was fantastic and they couldn't have been more apologetic and helpful. Mistakes happen and it's the way a company deals with it that matters and I cannot fault this company. They offered an alternative even if it cost more at no more expense to myself. The replacement arrived really quickly. Brilliant service and would definitely use this company again. The girth that arrived was perfect.
  • p***o (595)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Brilliant communication and checked stock for me before purchasing. Item arrived fast and well packaged. Exactly as described, couldn’t be happier and would definitely use this seller again. A massive Thankyou!
  • _***i (445)- Feedback left by buyer.
    Past month
    Verified purchase
    I would definitely recommend this seller. Quality horse stuff at exceptional prices. Speedy delivery and tracked so that I was notified of delivery. I have bought from this seller a few times and I always find exactly what I am looking for. 5***** thank you Hatton park for a great buying experience
  • t***- (98)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Exactly as described, excellent quality, new condition, great price. Well packaged and quick delivery. Great seller and I would use again. Very pleased with my purchase, Thank you 🤩
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