We did not receive the order until this day. IT was supposed to arrived by the 23rd of May and between the 19th and the 23rd for my son's birthday on the 24th.
I am extremely upset, disappointed. No update was even given that it would not arrive on time and I want a full refund with apologies.
It is absolutely wrong not to update a customer on the delivery and then send a feedback request while product did not even arrive.
I look forward to being fully refunded.
EG
Reply from: greengoodsgrove- Feedback replied to by seller greengoodsgrove.- Feedback replied to by seller greengoodsgrove.
We're really sorry. During the entire transaction process, we didn't receive any inquiries from you regarding the logistics. If you had contacted us, we would have followed up on it immediately.
5***5 (432)- Feedback left by buyer.
Past month
Verified purchase
Bought for our dog as having plate on floor was causing problems, this high dog bowl is perfect, he doesn't have to bend his neck and it's easier for him eating. The bowl is as described and can be lowered if needed. Good value for money
n***l (5791)- Feedback left by buyer.
Past month
Verified purchase
Good service
g***g (4992)- Feedback left by buyer.
Past month
Verified purchase
speedy service,many thanks!
i***i (1278)- Feedback left by buyer.
Past month
Verified purchase
Very happy with item and service from seller thanks