kenwood_village

Seller Feedback (867)

• n***y (2728)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent communication. Item just as described. Very carefully packaged. Thank you.
• a***a (98)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  After failing to respond to my two emails when not failed to arrive, when the item was it was too late for me to order a substitute, the seller apologized and refunded the money paid. It was way too late for me to buy another, the apology weeks later was meaningless - I added a star for the apology.

  Reply from: kenwood_village- Feedback replied to by seller kenwood_village.- Feedback replied to by seller kenwood_village.

  See my seller feedback and you will see that this is an anomaly. I have close to 1,000 positive comments. I strive to provide outstanding service to my customers. In this case, I didn't see the buyer's first email, and I responded immediately to the second one. I could not find the item, and I fully refunded the buyer a week before he left this feedback. I am truly sorry that the buyer was inconvenienced. Leaving neg. feedback is unkind and unnecessary.
• n***m (267)- Feedback left by buyer.

  Past year

  Verified purchase

  Fast shipping, well packaged. Highly recommend! Thank you!
• 8***8 (4962)- Feedback left by buyer.

  Past month

  Verified purchase

  Sale cancelled good comms
• e***y (1579)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great packaging.
• t***k (63)- Feedback left by buyer.

  More than a year ago

  Verified purchase

  Great seller with wonderful communication! Fast shipping! Item as described.