Business name: Ann & Xun GmbHFirst name: XunSurname: GuiAddress: Frankfurter Str. 74, 64521, Groß-Gerau, GermanyPhone number: 06152957230Fax number: 06152-9572318Email: service@ann-xun.deVAT number: CZ 685382022, DE 239742470, ES N0078510E, FR 22844419697, IT 00213129992, PL 5263372397BRN: HRB55324Issuing authority: DarmstadtWEEE number: DE88593246Additional information: WEEE-Reg.-Nr. DE88593246 (acv); DE17968585 (tme). Die EU-Kommission hat eine Online-Plattform zur Online-Streitbeilegung (OS-Plattform). Sie ist unter dem Link https://ec.europa.eu/consumers/odr/ erreichbar. Ann & Xun GmbH ist nicht bereit und verpflichtet an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle teilzunehmen.
After spending nearly £60, i received a bashed to pieces, incompatible fascia.
I have checked a thousand times and my car was in the list detailed in the description and it therefore should have fit. Not even remotely close.
Wouldn't have been such an issue (simple return and refund) if the seller didn't argue every single cent and effectively call me a liar. Contacted them first to be polite but ended up with only a partial and a fascia that can't even be fixed or modified to fit. Do not buy
Reply from: sdc-germany- Feedback replied to by seller sdc-germany.- Feedback replied to by seller sdc-germany.
Please describe the facts and don't lie. We never claimed that you are a liar. After you contacted us, we immediately contacted our suppliers to inquire, and they all confirmed that this product should match this car model. Finally, according to the negotiation, you agreed that we would refund all the product costs to you, and your tax would be refunded by eBay, and you can keep the product.
7***i (311)- Feedback left by buyer.
Past 6 months
Verified purchase
Super schnelle Lieferung, Artikel war passgenau wie beschrieben, Top Verkäufer 👍
0***k (705)- Feedback left by buyer.
Past 6 months
Verified purchase
Schneller Versand !!! Alles wie beschrieben !!!! Top-eBayer !!! Gerne wieder !!! DANKE !!!
Reply from: sdc-germany- Feedback replied to by seller sdc-germany.- Feedback replied to by seller sdc-germany.
Wir bedanken uns für Ihre Bewertung und Zufreidenheit.
s***a (639)- Feedback left by buyer.
Past month
Verified purchase
absolut schnelle Abwicklung, Artikel ist wie beschrieben und wurde mit Amazon Logistics geliefert, TOP!
y***0 (603)- Feedback left by buyer.
Past 6 months
Verified purchase
Good quality but was damaged. Seller offered partial refund to keep it but it was broken. Seller stated there was no way to refund postage as the carrier had been paid and kept pushing me to cancel the return. Once ebay stepped in the seller accused me of being one of those buyers who wants a refund and keep the item..like I stated all along it wouldn’t fit as it was faulty and I wanted to return it! I paid £41.00 with postage costs and he wanted to refund £18 and none of the postage I’d paid.
q***m (139)- Feedback left by buyer.
Past 6 months
Verified purchase
Envío rápido, llegó todo bien el producto venía protegido, vendedor serios seguro haré más tratos con ellos.
Reply from: sdc-germany- Feedback replied to by seller sdc-germany.- Feedback replied to by seller sdc-germany.