seller never shipped my item and ignored all my emails" still working on trying to get my refund. purchased this item on 1/25 and today is 2/8 still has not shipped my item and im still dealing with this problem.
Reply from: kws052376- Feedback replied to by seller kws052376.- Feedback replied to by seller kws052376.
I am very sorry for this happening. We are in the middle of a divorce and future ex wife fell and broke both of her legs. I was unware that there was not a credit card on file with Ebay to cover refunds until Friday the 21st of Feb. As for emails unless they were sent through Ebay messaging I would not have seen them. Again please accept our apology and we are working on issuing refunds immediately.
d***e (767)- Feedback left by buyer.
Past month
Verified purchase
Smooth transaction. Thanks!
h***m (3906)- Feedback left by buyer.
Past year
Verified purchase
aS DESCRIBED, WELL PACKAGED, THANKS!
n***o (462)- Feedback left by buyer.
Past 6 months
Verified purchase
Just as described!
c***1 (26)- Feedback left by buyer.
Past year
Verified purchase
HORRIBLE! Received the item and it was hard as a rock. I can’t even use the product. I reached out to seller when I opened it and have not gotten any response. I’m so unhappy with this.
Reply from: kws052376- Feedback replied to by seller kws052376.- Feedback replied to by seller kws052376.
Unless you've reached out to us through Ebay messaging we would not have known you had an issue. I apologize as my future ex-wife fell and broke both of her legs and I tried shipping what I could find in her inventory. I personally know nothing about makeup or what she sells and only grabbed what was on the shelf in her storage room. Please forgive us and request for a refund and I will issue.
u***0 (39)- Feedback left by buyer.
More than a year ago
Verified purchase
Hello, my item was exactly as expected. item is brand new and very carefully packaged. Got it a day before I expected it.