Komatsuna Store

Seller Feedback (202)

• l***g (6)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived as described and well packaged. I wish the correct leadtime was listed (this was a made to order item from the manufacturer), but other than that everything was good and well-communicated on the status of the order. Thank you.

  Reply from: saku06-58- Feedback replied to by seller saku06-58.- Feedback replied to by seller saku06-58.

  Thank you for your kind feedback. We apologize for the delay in shipping your purchase. In the future, we will do our best to avoid inconveniencing our customers in this way. We appreciate your continued guidance. Thank you very much.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Always floored with the attention to detail when buying from Japan. Superfast shipping from the other side of the world. Perfectly packaged and great communication! Thank you immensely

  Reply from: saku06-58- Feedback replied to by seller saku06-58.- Feedback replied to by seller saku06-58.

  Thank you so much for your wonderful message! I'm truly grateful for your kind words and thrilled to hear that you appreciated the packaging, communication, and fast shipping. We always do our best to deliver the highest level of care and service—so your feedback means a lot. It was a pleasure serving you, and I hope to have the opportunity again in the future. Thank you immensely as well!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller was responsive to questions. Order was carefully packed and quickly shipped. 10/10 experience. Will definitely buy from them again!

  Reply from: saku06-58- Feedback replied to by seller saku06-58.- Feedback replied to by seller saku06-58.

  Thank you very much for your kind message! I'm really happy to hear that you were satisfied with the communication, packaging, and shipping. It means a lot to know you had a 10/10 experience. I truly appreciate your support and would be delighted to serve you again anytime in the future. If you ever need anything else, feel free to reach out. Thanks again for your purchase!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I highly recommend this seller! I got a great price and the shipping and communication with the seller was great. Would definitely buy from them again.

  Reply from: saku06-58- Feedback replied to by seller saku06-58.- Feedback replied to by seller saku06-58.

  Thank you very much for your wonderful message and recommendation! I'm so glad to hear that you were happy with the price, shipping, and communication. It really means a lot to me. I truly appreciate your support and would be more than happy to serve you again anytime. Don’t hesitate to reach out if you ever need anything!
• e***b (210)- Feedback left by buyer.

  Past year

  Verified purchase

  Excellent seller! Well packed, and well priced. Fast despatching. Everything as described. The origami piece inside was a nice touch. Thank you, much appreciated for everything!

  Reply from: saku06-58- Feedback replied to by seller saku06-58.- Feedback replied to by seller saku06-58.

  Thank you so much for your kind words! I’m delighted to hear you’re happy with your purchase. I’m especially glad you liked the origami piece! It was a pleasure doing business with you, and I hope to serve you again in the future. 😊
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Packaged very well and promo delivery. I will definitely buy from this store again. Customer service was great as well.

  Reply from: saku06-58- Feedback replied to by seller saku06-58.- Feedback replied to by seller saku06-58.

  Thank you so much for your wonderful feedback! I'm very happy to hear that the package arrived safely and quickly, and that you were satisfied with our customer service. Your kind words mean a lot. I truly appreciate your support and look forward to serving you again in the future.