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About us
Lakeland is the home of cooking, baking, cleaning and laundry. We bring you products that make life easier, putting them through a rigorous selection and testing process to ensure they meet our exacting standards.
We have over 60 stores across the UK with 1000's of products from everyday utensils and preserving basics, to never-seen-before cookware; if they've made it into our range, you can be sure they'll be long-lasting and offer great value for money.
We have over 60 stores across the UK with 1000's of products from everyday utensils and preserving basics, to never-seen-before cookware; if they've made it into our range, you can be sure they'll be long-lasting and offer great value for money.
Business details
Business name: LakelandFirst name: LakelandSurname: LimitedAddress: Lakeland Ltd, LA23 1BQ Windermere, United KingdomPhone number: 01539488100Email: ebayuk@lakeland.co.ukVAT number: GB 153541873
Seller Feedback (124,740)
e***d (333)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered Sunday, delivery estimate Wed/Thurs. dispatched Tuesday, Courier was Evri
Evri advised delivery would be Friday. Waited. Email at 1945 said delivery would be 1930-2030. Email at 1954 said it would be next day.
Sat email at 0823 said delivery would be 1930-2030, next email at 1052 said between 1100 and 1200. Arrived at 1106.
Driver did not ring bell/knock, left package in view of street. packaging damaged. Drier seems ok.
Good price but would not buy again if Evri is the courier
m***m (389)- Feedback left by buyer.
Past month
Verified purchase
Very pleased with the service from Lakeland. The first airer sent was damaged, but when I emailed I received a response in minutes and another one was sent straight out. Excellent service as it was a gift for a family member, who had a new baby.
o***2 (462)- Feedback left by buyer.
Past 6 months
Verified purchase
Customer service is exceptional. Unfortunately the product I received wouldn't heat up. I contacted seller and a replacement was immediately organised along with collection of the faulty product, both of which happened within a couple of days. Replacement airer is absolutely great, don't know how I managed without one for so long.
c***7 (1508)- Feedback left by buyer.
Past 6 months
Verified purchase
You really only learn how great a seller is when things go wrong!
On this front I cannot fault this seller. The item arrived damaged (by the courier). I contacted them over a weekend and they replied almost straight away. They arranged the return and refund.
I was so impressed that I was more than happy to buy a replacement through them!
Well done Lakeland keep up the good work!
0***_ (451)- Feedback left by buyer.
Past month
Verified purchase
Sent quickly, well packed, all as described. Haven't used it yet so can't comment on item itself.
0***l (1986)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived damaged but customer services were excellent and quick to sort out a return and refund. My only slight frustration was that the item couldn’t just be replaced and I had to buy a new one whilst I waited for the return / refund of the 1st one - probably quicker and guaranteed that I still got one to be honest! Thanks very much 😊