26K items sold
496 followers
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About us

Location: United KingdomMember since: 10 Sep, 2008Seller: longacres-nursery

Business details

Business name: Longacres Garden Centre LimitedFirst name: NigelSurname: LongAddress: London Road, Bagshot, Surrey, United Kingdom GU19 5JBPhone number: 01276486422Email: ebay@longacres.co.uk

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.9
Delivery time
5.0
Communication
5.0

Seller Feedback (10,049)

  • c***g (1903)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I buy lots of plants, this transaction rates as very best. Superb supplier, top quality plants , excellent packaging in strong cartons and secure contents. Very fast delivery and excellent communications. No Worries will be back. Thank You All at Longacres Garden Centre.
  • l***n (181)- Feedback left by buyer.
    Past month
    Verified purchase
    Well it wasn't the same rose as advertised, or even the same as the name tag on the rose itself! It was a yellow floribunda type, in full flower, and not the pretty single flowered one that the label showed! It was packed well and delivered well, so I kept it and didn't say anything, as there wasn't time to send it back before it was needed as a present.
  • i***c (2555)- Feedback left by buyer.
    Past month
    Verified purchase
    Brilliant seller! Items appearance bought as seen in good condition, well packed for transportation, excellent value for money and quality. Our family would recommend this seller.
  • k***l (493)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The bag of Bark came well packed, not splits in bag etc Yodel delivered my package on the day they said it will be and the seller kept me informed of the delivery. would use again. .
  • a***a (556)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The seller refused to add garden pots in a different colour to my order. I have to place another order and pay for the postage again. Very poor communication skills and unhelpful customer service. I was only offered 50 pence discount and I was left without a response. Low quality and overpriced plastic garden pots. Appearance and condition worse than on the listing and cheap looking. Avoid this seller.
    Reply from: longacres-nursery- Feedback replied to by seller longacres-nursery.- Feedback replied to by seller longacres-nursery.
    We are sorry that you are unhappy with our service. As explained your first order had already been processed and therefore we were unable to make any adjustments.
  • d***a (42)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The rose arrived very damaged due to insufficient packaging but when informed the seller was very apologetic and polite and sent a replacement immediately which was very well packed. Lovely rose thx.

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