LOVE-LUXY

Seller Feedback (3,015)

• k***l (3995)- Feedback left by buyer.

  Past month

  Verified purchase

  Great seller with excellent communication - refunded immediately for the incorrect item sent and dispatched the correct one without question or hesitation. 5*****
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Product arrived on time, issue was the pump was faulty and did not work. After contacting the seller several times to be told we will speak to warehouse and get them to send another pump out. And quite frankly been lied to several times because guess what I haven’t received no replacement pump. Am just sick of it now and my last message chasing this up I haven’t even had a reply Excellent customer service guys you will definitely get more business from me……not 😡

  Reply from: love-luxy- Feedback replied to by seller love-luxy.- Feedback replied to by seller love-luxy.

  After 2 months of use, you told us the pump is not working. We sent you another pump with no questions asked. What more can we do? You are still not happy and keep asking for more?
• y***a (40)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  AVOID THIS SELLER. LOOK AT ALL THE NEGATIVE FEEDBACK, NOT JUST MINE. AVOID. long delay for delivery. The seller came up with different stories about why. Lots of messages and promised I could return as they would send label.... Item delivered .... and they have now gone quiet. To return I would have to pay.

  Reply from: love-luxy- Feedback replied to by seller love-luxy.- Feedback replied to by seller love-luxy.

  The parcel arrived just one day later than the estimated delivery time, and it was due to the courier. There was nothing wrong on our end. We uploaded the tracking number # and you obviously can track the parcel. After you complained that the delivery was late by one day, we agreed to accept the return if you no longer want the item. We sent you a message with a QR code to scan at the post office for the prepaid return label. We don't want to be rude but obviously you are lying.
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  Fab! A great item, new and as described. Item dispatched very quickly, but got stuck in the Xmas/New Year post, which is my fault for ordering too late...! Seller followed up with the courier in case the item was lost, but it wasn't, and the courier gave assurance of delivery, which it duly was. Thanks to all involved. Seller highly recommended.

  Reply from: love-luxy- Feedback replied to by seller love-luxy.- Feedback replied to by seller love-luxy.

  Thanks for ordering with us. Please claim your eligible free gifts from Libotoy-co-uk
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  100% Recommended. Great seller. Delivery on time. Well packed and in perfect condition. Very pleased with my order. Buy with confidence. As described! 5⭐⭐⭐⭐⭐

  Reply from: love-luxy- Feedback replied to by seller love-luxy.- Feedback replied to by seller love-luxy.

  Thanks for ordering with us. Please claim your eligible free gifts from Libotoy-co-uk
• l***i (344)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller communication brilliant, well Packaged as described item

  Reply from: love-luxy- Feedback replied to by seller love-luxy.- Feedback replied to by seller love-luxy.

  Thanks for ordering with us. Please claim your eligible free gifts from Libotoy-co-uk