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About us
Luxury by Responsible, bringing you a carefully curated selection of authenticated luxury products.
Business details
Business name: Reform Clothing LtdFirst name: LuxurySurname: By ResponsibleAddress: C/O A&L Goodbody, 42-46 Fountain St, Belfast, Antrim, United Kingdom BT15EFPhone number: +44 7521392842Email: luxury@getresponsible.comVAT number: GB 371325022CRN: NI674281
Seller Feedback (70)
- e***b (908)- Feedback left by buyer.Past 6 monthsVerified purchaseVery good quality, excellent communication (it took 5 days after purchase for the item to move, but then it arrived relatively quickly after that)… item as described (just a very small scratch on an otherwise perfect ring). Great value and I would buy from again. Many thanks!!Reply from: luxurybyresponsible- Feedback replied to by seller luxurybyresponsible.- Feedback replied to by seller luxurybyresponsible.What a wonderful review, thank you! It means a lot to hear you found the quality very good, communication excellent, and the item as described with great value. We appreciate your patience with the initial shipping movement and your keen eye on the ring's condition. We'd certainly love to do business with you again, and as a thank you, please get in touch before your next order for a special discount!
- 9***9 (242)- Feedback left by buyer.Past 6 monthsVerified purchaseMy gorgeous Louis Vuitton bag was shipped to authenticator from Japan.That only took a week which is amazingly fast.Communication and service has been excellent.I highly recommend this seller.Reply from: luxurybyresponsible- Feedback replied to by seller luxurybyresponsible.- Feedback replied to by seller luxurybyresponsible.Thank you so much for your kind words! We’re thrilled you’re happy with the service and your gorgeous Louis Vuitton bag. Really appreciate the recommendation!
- e***l (896)- Feedback left by buyer.Past monthVerified purchaseMy order was never shipped. The seller took 8 days to cancel & refund an order they couldnt fulfil, this only being due to the fact I made contact with them, otherwise I'd still be waiting as no effort to contact me was made. Upon further investigation it appears they operate as a drop shipper without their own inventory. The location of the item was also misrepresented, as inventory is not based in the UK as the listing implied. This lack of transparency regarding this is dishonest & misleadingReply from: luxurybyresponsible- Feedback replied to by seller luxurybyresponsible.- Feedback replied to by seller luxurybyresponsible.We’re very sorry for the delay in cancelling and refunding your order. As stated in our listings, we work with trusted boutiques worldwide, and once items are authenticated in the UK, we ship from there. We appreciate your feedback and will continue improving our processes.
- j***f (2543)- Feedback left by buyer.Past 6 monthsVerified purchaseGrossly Misleading Listing. Listed as UK. Purchased used Omega De Ville, located London . Like hundreds others listed, what arrived was shiny New One from Company based JAPAN. Returned to JAPAN. and promptly received full refund. Correspondence was Polite, Nevertheless. This is a deceitful listing, the Company based in Japan. Best AvoidedReply from: luxurybyresponsible- Feedback replied to by seller luxurybyresponsible.- Feedback replied to by seller luxurybyresponsible.We're sorry to hear you felt misled. We work with trusted boutiques around the world, including Japan, and cover all customs and shipping to ensure a smooth experience. We're glad your refund was processed promptly and that communication was polite throughout. We appreciate your feedback and will continue working to improve the customer experience.
- a***h (53)- Feedback left by buyer.Past 6 monthsVerified purchaseAs described in pictures, at value packing with care, fast shipping - happy customerReply from: luxurybyresponsible- Feedback replied to by seller luxurybyresponsible.- Feedback replied to by seller luxurybyresponsible.Thank you for the wonderful feedback! We’re happy to hear you’re pleased with the packing, shipping, and your purchase.
- 7***l (45)- Feedback left by buyer.Past 6 monthsVerified purchaseJust as described. Good communication. Easy purchase. Packaged well. Very happyReply from: luxurybyresponsible- Feedback replied to by seller luxurybyresponsible.- Feedback replied to by seller luxurybyresponsible.We're so happy you're 'very happy' with your purchase. As a big thank you for your kind words, we'd love to offer you a discount on your next order – just drop us a message when you're ready!