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magic_rug

magic_rug

7.4K items sold
485 followers
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About us

We are a family UK-based company. We poured our soul into every rug to make it the heart of your place. Our mission is to do your life more comfortable and your house cozier. Our rugs are good quality, best designs, are easy to clean, and are soft to the touch. All of them are from hypoallergenic materials. Magic_rug was established in 2017 and it is one of the UK's leading online rug retailers. Our main distribution warehouse and offices are based in Bedfordshire where we supply rugs to customers across the UK and Europe.
Location: United KingdomMember since: 22 Mar, 2017Seller: magic_rug

Business details

Business name: XRUG LTD.First name: NataliaSurname: NechistiakAddress: Selkirk Dr, Stantonbury, Oakridge Park, MILTON KEYNES, Bedfordshire, United Kingdom MK14 6FFEmail: natalinalife@gmail.comVAT number: GB 280 9286 75CRN: 10695737

Feedback ratings

Last 12 months

Positive262- positive Feedback in last 12 months
Neutral6- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (2,212)

  • e***k (621)- Feedback left by buyer.
    Past month
    Verified purchase
    Great price, exactly like picture. Great seller quick delivery
  • a***s (385)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Received the rug which was well packaged. Unfortunately they sent the wrong rug (different pattern) but as I quite liked the pattern, the seller gave me a partial refund. Messages were answered quickly and the rug is good quality. Many thanks.
  • 7***7 (619)- Feedback left by buyer.
    Past year
    Verified purchase
    Good quality product ,Well packaged, Great seller communication, slow delivery by courier ( Evri /Hermes) But delivery was Free ! Must say again that sellers help in checking where the rug was in respect to its delivery was very good.
  • o***d (443)- Feedback left by buyer.
    Past month
    Verified purchase
    Arrived on time , good packaging. Good value and seems nice quality.
  • m***t (7983)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described slow delivery as usual by Evri but good communication by seller
  • e***e (758)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Sent the wrong item initially, but shared a return label and dispatched the correct one promptly.
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