I received my package on the estimated delivery date but my package was damaged by the courier service during transportation. I contacted the seller about the problem. communication with the seller was very good I had no problem waiting for a reply as the seller did not delay to reply to sort the problem out effectively. I will definitely purchase again using a different courier service to deliver my order. Thanks again. 😊
Reply from: mainlandye1- Feedback replied to by seller mainlandye1.- Feedback replied to by seller mainlandye1.
We've sent you a message for a solution, please message us.
c***i (1295)- Feedback left by buyer.
Past month
Verified purchase
I don't like giving negative feedback. The storage box arrived broken. Communicated with seller and after some negotiating they offered 80% of costs returned. Which i accepted because it was not their fault that the item was broken. In the end all sorted. Many thanks. Leighton.
y***w (2513)- Feedback left by buyer.
Past month
Verified purchase
Case arrived broken and was completely unusable. Sent photos to seller who offered a 20% refund. I said I was not prepared to pay anything for something that was totally unusable and I wanted a replacement or full refund. I was then offered a 40% reduction and then a 70% reduction before the seller eventually got the message and sent a replacement which arrived quickly and undamaged. So satisfactory outcome in the end just a shame it took a week of messages to get to that point.
u***a (1914)- Feedback left by buyer.
Past month
Verified purchase
Item as described, well packed, prompt delivery, recommended seller.
n***i (389)- Feedback left by buyer.
Past 6 months
Verified purchase
Top seller A+++. Item as described, Great service & communication. Fast delivery. Highly recommended. Thank you!
!***a (639)- Feedback left by buyer.
Past 6 months
Verified purchase
Perfect! Item as described, well packaged and quick postage - recommended seller!